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Annoying message on startup.

Discussion in 'Windows XP' started by Superdelboy, Jun 30, 2007.

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  1. Superdelboy

    Superdelboy Thread Starter

    Joined:
    Jun 30, 2007
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    When initially starting my Dell Dimension 4550, I get a message - "Support has encountered an unexpected problem and needs to close. Sorry for any inconvenience". It also asks if I wish to send an error report.
    There does not seem to be anything wrong with my system, but this message delays my access to the system until I click on either send or don't send the error report. The message disappears after I click the box. It is not a great problem, but is very irritating every time I switch on my system. Is there any way to stop this message from appearing?
    I am using Windows XP Home Edition.
     
  2. HalTrout

    HalTrout

    Joined:
    Mar 22, 2007
    Messages:
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    Start > Run > type MSCONFIG > startup programs. Find the Dell program and uncheck. This will require a reboot.

    Another way is to download Winpatrol. Winpatrol makes it a lot easier to identify the program you want to take out of startup. Winpatrol is a free download.
     
  3. Superdelboy

    Superdelboy Thread Starter

    Joined:
    Jun 30, 2007
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    Thank You HalTrout, I'll certainly give your advice a try.
     
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