Annoying Vertical Lines

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wcmats

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Joined
Aug 16, 2004
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3
My sister-in-law has about a hundred vertical (running up & down)lines on her monitor. In addition, the mouse pointer has a 1-inch square trailer with these same-type lines. She told me about this about two months after it happened so I'm afraid to go into her Windows XP for the last known good configuration. Windows help / troubleshooting didn't resolve the problem.

I switched her to another monitor and that didn't get rid of them. She has two teenage sons who could have screwed up the video driver by installing incapable games?

She has a popular anti-virus program and it comes up clean.

Any ideas would be appreciated.
 
Joined
Mar 8, 2004
Messages
7,794
Try to reinstall the drivers for the video card or download the latest drivers from the manufacturer web site and install those.
 
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