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Another case of "Unable to load BXXS5.DLL"

Discussion in 'Virus & Other Malware Removal' started by MizzCei, Sep 14, 2004.

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  1. MizzCei

    MizzCei Thread Starter

    Joined:
    Sep 14, 2004
    Messages:
    39
    Hi,
    I found your site searching for a fix to the "Unable to load BXXS5.DLL" message. I saw a similar post so I followed the instructions that user was given, except I didnt delete anything from the HiJack This log.

    I have Windows ME operating system. I downloaded and ran HiJack This. Then I downloaded and ran CWShredder, Ad-Aware, and Spybot Search & Destroy in that order, and followed the instructions provided.

    After going through that whole process I'm no longer receiving the "Unable to load BXXS5.DLL" message.

    I then ran HiJack This again and these are the results I got:

    Logfile of HijackThis v1.98.2
    Scan saved at 9:46:41 PM, on 9/14/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\IRMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\SBC YAHOO!\CONNECTION MANAGER\CONNECTIONMANAGER.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\HP PRECISIONSCAN\PRECISIONSCAN\HPSJBMGR.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\POPROXY.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\HIJACK THIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcy/defaults/su/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcy/defaults/sb/*http://www.yahoo.com/search/ie.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\PROGRAM FILES\TV MEDIA\TVMBHO.DLL (file missing)
    F1 - win.ini: run=hpfsched
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN1\YCOMP5_5_5_0.DLL
    O2 - BHO: CheckHO Class - {576EB0AD-6980-11D5-A9CD-0001032FEE17} - C:\PROGRAM FILES\YAHOO!\COMMON\YCHECKH.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX (file missing)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT\SDHELPER.DLL
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN1\YCOMP5_5_5_0.DLL
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [IrMon] irmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe -Show
    O4 - HKLM\..\Run: [C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe ] SBC Yahoo! Connection Manager
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
    O4 - HKLM\..\Run: [hpsjbmgr] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpsjbmgr.exe
    O4 - HKLM\..\Run: [hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\hpppta.exe /ICON
    O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\DEFALERT.EXE
    O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Norton AntiVirus\POPROXY.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\PROGRAM FILES\YAHOO!\COMMON\YLOGIN.DLL
    O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\PROGRAM FILES\YAHOO!\COMMON\YLOGIN.DLL
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw11fd.law11.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4389/mcfscan.cab



    If someone could provide me with instructions on how to rid my computer of anything else thats harmful from the information I provided I would really appreciate it.

    Thanks

    Oh, and by the way, this is a great site. Keep up the good work.
     
  2. pinntech

    pinntech

    Joined:
    Aug 25, 2004
    Messages:
    893
    It looks like you have everything pretty well straightened out. Looks good.

    I think you are now safe!!

    Have a good one...

    Shane
     
  3. MizzCei

    MizzCei Thread Starter

    Joined:
    Sep 14, 2004
    Messages:
    39
    Thanks for checking that out for me...that's one problem I can take off of the list.
     
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