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another frozen system

Discussion in 'Earlier Versions of Windows' started by Jyccyj, Feb 10, 2003.

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  1. Jyccyj

    Jyccyj Thread Starter

    Joined:
    Jan 6, 2003
    Messages:
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    Hi - I have read the advice and suggestions for "lockup on Windows ME" and "frozen" with interest.
    My daughter's computer (Win 98SE) freezes/locks up after a few minutes regardless of what is running. The problem originally started when she acquired a virus thr' e-mail. Although the virus was dealt with, the freezing continued.
    Thinking to solve the problem and start anew she did a complete restore of the system, and has in fact done this several times.
    The only programs installed are Windows 98SE, Internet explorer 5.5, AOL and Norton Sytem Works 2003.
    The problem still continues. Please help.
    Thanks
     
  2. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    When you say 'restore' was that with the original cdrom to bring the system back to its original status? I ask because people often confuse reinstalling windows with restoring........
     
  3. steamwiz

    steamwiz

    Joined:
    Oct 4, 2002
    Messages:
    2,773
    Hi Jyccyj

    If it always locks up after a few minutes - it could be over heating

    Take the sides off and check the fans are running ok and try and get some extra air blowing accross the cpu

    steam
     
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