Another Hijackthis log request for help!

[raymondtankw]

Been getting lot of problem with w32.spybot and many adware problems just after installing win xp and connecting to internet couple of hours ago. Didnt even download anything yet and these crazy thing just seems to rush in!
i have installed norton antivirus and adware and have both done a scan in safe mode and deleted all that they have detected
but seems to be whenever i restart the computer this www.slotch.com thingy keep popping up to ask me to install.

I attach my hijackthis log file and hope the kind gurus here will help me check it out.


Logfile of HijackThis v1.98.2
Scan saved at 1:54:05 AM, on 9/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINDOWS\System32\xpcd.exe
C:\WINDOWS\System32\winmon.exe
C:\Program Files\Winad Client\Winad.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Winad Client\WinClt.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
c:\arsetup.exe
C:\PROGRA~1\ICQ\ICQ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\RealVNC\WinVNC\winvnc.exe
C:\Documents and Settings\Xin Huiwen\My Documents\My Received Files\hijackthis\HijackThis.exe

O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Win32 USB2 Driver] svchosting.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [msjava service] xpcd.exe
O4 - HKLM\..\Run: [Windows Monitor] winmon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Mirabilis ICQ] C:\PROGRA~1\ICQ\ICQNet.exe
O4 - HKLM\..\Run: [zkfkzwpn] C:\WINDOWS\System32\ufhabbb.exe
O4 - HKLM\..\Run: [Winad Client] C:\Program Files\Winad Client\Winad.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\RunServices: [ccApp.exe] ccApp.exe
O4 - HKLM\..\RunServices: [Win32 USB2 Driver] svchosting.exe
O4 - HKLM\..\RunServices: [Win32 Configuration] videosd32.exe
O4 - HKLM\..\RunServices: [msjava service] xpcd.exe
O4 - HKLM\..\RunServices: [CRC Value Verifier] crsss.exe
O4 - HKLM\..\RunServices: [windowsupdate2] aqvgezlnq.exe
O4 - HKLM\..\RunServices: [owned] sasser.exe
O4 - HKLM\..\RunServices: [Windows Monitor] winmon.exe
O4 - HKCU\..\Run: [ccApp.exe] ccApp.exe
O4 - HKCU\..\Run: [Win32 USB2 Driver] svchosting.exe
O4 - HKCU\..\Run: [Win32 Configuration] videosd32.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Windows Monitor] winmon.exe
O4 - HKCU\..\RunServices: [Windows Monitor] winmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...adc44ff56ae4:bd1acc194c6d95c438093ed0f53d7740
O17 - HKLM\System\CCS\Services\Tcpip\..\{C35A0B16-489C-4D2F-B92F-4A08FF89FB2D}: NameServer = 165.21.83.88 165.21.100.88
O21 - SSODL: Web Event Logger - {79FEACFF-FFCE-815E-A900-316290B5B738} - C:\WINDOWS\System32\Jlldlo32.dll (file missing)


Please advice this frustrated soul here
thanks in advance

 

[Byteman]

You may have the Sasser worm, and some other baddies...
Do this, it will take a bit of time but it's the only way.

http://www.nyu.edu/its/security/virus/sasser.html

When installing XP as well as other Op systems these days> it is advisable to install some sort of firewall and some other programs BEFORE connection is enabled and you go get Windows Updates, ...like a network card and cable modem that is ON. Things can indeed find their way in due to the vulnerabilities that Internet Explorer has, and that Windows Updates patch. The time involved till something worms it way in can be as short as a few minutes, as you found out.
If you follow the steps exactly you will get rid of a lot of things and keep more malware out until you patch Windows, get prevention and/or removal tools loaded, get your service packs installed, etc. The part about using Norton A/V program of course will not pertain to you unless you do have that program.
If you download Spywareblaster and install it, you will also gain some protection.

http://www.javacoolsoftware.com/sbdownload.html


SpyBot Search and Destroy will help, too.

http://majorgeeks.com/downloads31.html


Here are the directions for using Spybot and AdAware SE v 1.04 (this is the newest version) I don't know what you have, but if anything older you may want to install SE 1.04, it is available at Majorgeeks site- you will see it down the list (alphabetical order) there.

Spybot:
Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode tick Perform full system scan.

Next deselect Search for negligible risk entries.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Before restart, Empty Recycle Bin.

Restart your computer.

Download HijackThis from link in my signature. Save it to a permanent folder (I create a new folder in C:\ named HJT). Open and hit scan, then save log. Once it is saved it will open in notepad. Select all from the edit button, copy and paste the results here. Don't fix anything with it yet! Someone experienced with the logs will advise you.

Then post a Hijackthis log for a review- we can tell you what is left that has to go and how to do that.

 

[raymondtankw]

Hey thanks for a prompt reply! You guys in TSG are awesome... at least i know there are still ppl to trust than some IT expert who prefers to keep it all to themselves and laff at what happened.

I will follow your advice and try it out but in the mean time can i ask any of the gurus in this forum a few question to clarify:

1) What are the standard programs to install nowadays after u have installed a New OS like Win Xp, so as to totally prevent any virus or adware or worm infection the first time u connect to internet?

2)Is there anything else i should be installing in my com to ensure a healthy computer?

3)About the Windows critical updates, are there a list of them that i should be getting?

4)Is there are way to updated the windows update without going through the auto update process?

5)Are you guys paid? Cuz you guys are awesome!!!

 

[Byteman]

Hi, I don't want to scare you...but you might better get after your computer problems by following the steps from that website...If that is the Sasser worm you will be in a 60 second shutdown loop until you take the steps to fix it.

The site provides you with the steps. It is important that you do them as shown or things will not work. Get the Sasser fix and Stinger and run them, and then get going on Windows patches to prevent reinfection. Then we can work on the remaining items that AdAware etc cannot fix.
The best preventitive is to install several types of prevention programs like a firewall, Spyware blockers, antivirus program etc from a CD BEFORE trying for any Windows Updates with a "virgin" machine. Doing the installs while totally disconnected, before any cables are plugged into a modem for instance....can ensure that you are not attacked before you can run Windows Updates...to patch the holes that the most virulent things like Blaster and Sasser get in through. It's like germs anymore...in a weak and vulnerable condition you are very likely to catch something in a roomful of germs...
SpyBot Search and Destroy even not updated, installed from a CD, will help with it's Immunize feature.
Spywareblaster will also to some degree and any antivirus program of a recent build is a neccessity.
There are many good free and pay-for programs you have a choice from.
Windows Updates can be ordered free on a CD from Microsoft and even resellers have them for shipping to you.
I just got my XP SP2 CD, and have the IE 6.0 SP1 plus security updates CD for win9x....
You can install Internet Explorer 6.0 plus a lot of updates before you even get near the Internet that way. You can also download the whole update package you need through Windows Updates, from the Microsoft site (there are instructions available for doing that, you do not run the usual Windows Updates where it scans the system...you select updates and use the "download basket" to get them but not install them online. You can do this on a secured pc...burn them to your own custom made CD and then install on any other. Microsoft stresses that people should learn to do this and help each other out by passing around these or the Microsoft provided CDs in an effort to have more protected computers.
This site has about all you need> I just use SpyBot, AdAware, Spywareblaster, IE-SPYADS, AVG antivirus, SpywareGuard and BHODemon. I don't have a firewall and I use win98se mostly....but I connect with a router that has some built in protection. A bare connection direct to cable or DSL modem is harder to keep secure.
TSG members are not paid for helping in the forums.

 

[Flrman1]

Hi raymondtankw

Welcome to TSG!

Go to Add/Remove programs and uninstall Winad Client.

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [Win32 USB2 Driver] svchosting.exe

O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot

O4 - HKLM\..\Run: [msjava service] xpcd.exe

O4 - HKLM\..\Run: [Windows Monitor] winmon.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [zkfkzwpn] C:\WINDOWS\System32\ufhabbb.exe

O4 - HKLM\..\Run: [Winad Client] C:\Program Files\Winad Client\Winad.exe

O4 - HKLM\..\RunServices: [Microsoft Update] wuamgrd.exe

O4 - HKLM\..\RunServices: [ccApp.exe] ccApp.exe

O4 - HKLM\..\RunServices: [Win32 USB2 Driver] svchosting.exe

O4 - HKLM\..\RunServices: [Win32 Configuration] videosd32.exe

O4 - HKLM\..\RunServices: [msjava service] xpcd.exe

O4 - HKLM\..\RunServices: [CRC Value Verifier] crsss.exe

O4 - HKLM\..\RunServices: [windowsupdate2] aqvgezlnq.exe

O4 - HKLM\..\RunServices: [owned] sasser.exe

O4 - HKLM\..\RunServices: [Windows Monitor] winmon.exe

O4 - HKCU\..\Run: [ccApp.exe] ccApp.exe

O4 - HKCU\..\Run: [Win32 USB2 Driver] svchosting.exe

O4 - HKCU\..\Run: [Win32 Configuration] videosd32.exe

O4 - HKCU\..\Run: [Windows Monitor] winmon.exe

O4 - HKCU\..\RunServices: [Windows Monitor] winmon.exe

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f... 93ed0f53d7740

O21 - SSODL: Web Event Logger - {79FEACFF-FFCE-815E-A900-316290B5B738} - C:\WINDOWS\System32\Jlldlo32.dll (file missing)

Restart to safe mode.

How to start your computer in safe mode

Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Now find and delete these files:

C:\WINDOWS\System32\xpcd.exe
C:\WINDOWS\System32\winmon.exe
C:\WINDOWS\System32\svchosting.exe
C:\WINDOWS\System32\ufhabbb.exe
C:\WINDOWS\System32\wuamgrd.exe
C:\WINDOWS\System32\videosd32.exe
C:\WINDOWS\System32\crsss.exe
C:\WINDOWS\System32\ aqvgezlnq.exe
C:\WINDOWS\System32\sasser.exe

Delete this folder:

C:\Program Files\Winad Client

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin


Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.

When you are sure you are clean turn it back on and create a restore point.


Go here and do an online virus scan.

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the exact file name and file location so you can delete it yourself.