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Another Slow Computer with Low Disc Space

Discussion in 'Windows 7' started by No XPert, Aug 23, 2015.

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  1. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    Hi guys/girls.
    Have this Dell Inspiron 1564 notebook that I need to sort out.

    It has had very limited use because it is soooo slow to load and has continued "not responding" issues.

    It is that bad that I have had to use my laptop to download the programs I need to run on it. It really is that useless. I will try to get the necessary info off it as required.

    As usual.....thanks in advance.
     
  2. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 2
    Processor Count: 4
    RAM: 3956 Mb
    Graphics Card: ATI Mobility Radeon HD 5450 Series, 1024 Mb
    Hard Drives: C: Total - 59999 MB, Free - 557 MB; D: Total - 235141 MB, Free - 68964 MB;
    Motherboard: Dell Inc., 0JY92C
    Antivirus: Microsoft Security Essentials, Not Updated
     
  3. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    # AdwCleaner v5.003 - Logfile created 23/08/2015 at 21:36:42
    # Updated 20/08/2015 by Xplode
    # Database : 2015-08-23.2 [Server]
    # Operating system : Windows 7 Home Premium Service Pack 1 (x64)
    # Username : timmy bear - TIMMYBEAR-PC
    # Running from : C:\Users\timmy bear\Desktop\AdwCleaner.exe
    # Option : Cleaning

    ***** [ Services ] *****


    ***** [ Folders ] *****


    ***** [ Files ] *****


    ***** [ Shortcuts ] *****


    ***** [ Scheduled tasks ] *****

    [-] Task Deleted : RegistryBooster
    [-] Task Deleted : Scheduled Update for Ask Toolbar

    ***** [ Registry ] *****

    [-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
    [-] Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
    [-] Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
    [-] Key Deleted : HKLM\SOFTWARE\CLASSES\Inbox.WS.com IE Toolbar
    [-] Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\inbox
    [-] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [SiteRanker]
    [-] Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [[email protected]]
    [-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{042DA63B-0933-403D-9395-B49307691690}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{37540F19-DD4C-478B-B2DF-C19281BCAF27}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{612AD33D-9824-4E87-8396-92374E91C4BB}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{28C3737A-32D1-492D-B76B-8D75EBBFB887}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CE057E0D-2D7E-4DFF-A890-07BA69B8C762}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{615E8AA1-6BB8-4A3D-A1CC-373194DB612C}
    [-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CBEF8724-D080-4737-88DA-111EEC6651AA}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
    [-] Key Deleted : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{21FA44EF-376D-4D53-9B0F-8A89D3229068}
    [-] Key Deleted : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{21FA44EF-376D-4D53-9B0F-8A89D3229068}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{042DA63B-0933-403D-9395-B49307691690}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8736C681-37A0-40C6-A0F0-4C083409151C}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B6}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
    [-] Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
    [-] Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
    [-] Value Deleted : HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{21FA44EF-376D-4D53-9B0F-8A89D3229068}]
    [-] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
    [-] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
    [-] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{21FA44EF-376D-4D53-9B0F-8A89D3229068}]
    [-] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
    [-] Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{D3D233D5-9F6D-436C-B6C7-E63F77503B30}]
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{28C3737A-32D1-492D-B76B-8D75EBBFB887}
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{CE057E0D-2D7E-4DFF-A890-07BA69B8C762}
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}
    [-] Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
    [-] Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
    [-] Key Deleted : HKCU\Software\APN
    [-] Key Deleted : HKCU\Software\Ask.com
    [-] Key Deleted : HKCU\Software\Inbox Toolbar
    [-] Key Deleted : HKCU\Software\SiteRanker
    [-] Key Deleted : HKCU\Software\YahooPartnerToolbar
    [-] Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
    [-] Key Deleted : HKLM\SOFTWARE\APN
    [-] Key Deleted : HKLM\SOFTWARE\AskToolbar
    [-] Key Deleted : HKLM\SOFTWARE\Inbox Toolbar
    [-] Key Deleted : HKLM\SOFTWARE\Uniblue
    [-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{11BF46C6-B3DE-48BD-BF70-3AD85CAB80B5}_is1
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{612AD33D-9824-4E87-8396-92374E91C4BB}_is1
    [-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
    [!] Key Not Deleted : [x64] HKCU\Software\APN
    [!] Key Not Deleted : [x64] HKCU\Software\Ask.com
    [!] Key Not Deleted : [x64] HKCU\Software\Inbox Toolbar
    [!] Key Not Deleted : [x64] HKCU\Software\SiteRanker
    [!] Key Not Deleted : [x64] HKCU\Software\YahooPartnerToolbar
    [-] Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
    [-] Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0CFE535C35F99574E8340BFA75BF92C2
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
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    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7
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    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888
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    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\120DFADEB50841F408F04D2A278F9509
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9
    [-] Data Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Search Bar]
    [-] Data Restored : HKU\S-1-5-21-1192767265-830085595-121896043-1000\Software\Microsoft\Internet Explorer\Main [Search Bar]

    ***** [ Web browsers ] *****


    *************************

    :: Proxy settings cleared
    :: Winsock settings cleared

    ########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [12414 bytes] ##########
     
  4. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    # AdwCleaner v5.003 - Logfile created 23/08/2015 at 21:50:45
    # Updated 20/08/2015 by Xplode
    # Database : 2015-08-23.2 [Server]
    # Operating system : Windows 7 Home Premium Service Pack 1 (x64)
    # Username : timmy bear - TIMMYBEAR-PC
    # Running from : C:\Users\timmy bear\Desktop\AdwCleaner.exe
    # Option : Cleaning

    ***** [ Services ] *****


    ***** [ Folders ] *****


    ***** [ Files ] *****


    ***** [ Shortcuts ] *****


    ***** [ Scheduled tasks ] *****


    ***** [ Registry ] *****


    ***** [ Web browsers ] *****


    *************************

    :: Proxy settings cleared
    :: Winsock settings cleared

    ########## EOF - C:\AdwCleaner\AdwCleaner[C3].txt - [623 bytes] ##########
     
  5. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    Results of screen317's Security Check version 1.008
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Java 8 Update 40
    Java version 32-bit out of Date!
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C:
    ````````````````````End of Log``````````````````````
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,367
    First Name:
    Frank
    Your Dell Inspiron 1564 laptop appears to have a 288.21 GB capacity hard drive that's divided into 58.59 GB C: and 229.62 GB D: partitions.

    The C: partition that Windows 7 Home Premium SP1 64-bit is running in has almost no free space left.

    I'm not going to ask you why the hard drive isn't in a single partition or in 2 equal partitions, but having such a small C: partition is now causing you problems.

    -------------------------------------------------------

    We don't know what's installed in that laptop and how many running processes it has, but it's my guess that's also contributing to the slowness.

    -------------------------------------------------------

    Java 8 Update 40 needs to be updated to Java 8 Update 60.

    -------------------------------------------------------
     
  7. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    Hi Flavallee, Thanks for stopping by.
    As far as I'm aware the computer is as it came from the factory in regards to partitions.

    I have turned off a few processes that were running (the ones I knew were bloatware) but being unfamiliar with how Dell set theirs up (I only play with computers as a challenge when someone is willing to let me), I err on the conservative side.

    Currently I don't have access to the restore discs, but could probably get them off the original owner. It would take a few weeks as he is away for work atm. Is it possible to remove the partition without losing the information or having to do a disc format?

    I'll boot the problem computer up when I get home and get a list of processes.
     
  8. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    On the Dell now. Deleted a few "bloatware' programs but that only gained a 100mb or so. Still showing "Low disc space" message.
    Trying to use "Disc Cleaner". Shows a file there that it wants to delete, Windows Update Cleaner that would free up 6.55gb, but it won't physically complete the action and delete the files.
    The computer has CCleaner loaded on it but it doesn't seem to find this folder or any others either to delete.
     
  9. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    Won't allow me to update to Java 60 either. Comes up with error code 1603.
     
  10. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,367
    First Name:
    Frank
    What's the "service tag" number and/or "express service code" number on that Dell Inspiron 15 1564 laptop?

    From what I can determine, that model laptop originally came with a 500 GB or 750 GB capacity hard drive.

    The support site for yours should confirm what capacity hard drive came in it.

    ---------------------------------------------------------------------
     
    Last edited: Aug 24, 2015
  11. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    75M3ZL1 is the "service tag #". And typically......it won't allow me to run the script to retrieve the details off the Dell website.
     
    Last edited: Aug 25, 2015
  12. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    Have backed up and removed about 60G of information to free some space so we can download some things and run whatever is necessary.
     
  13. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    Java 60 installed and 40 version uninstalled.
     
  14. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,367
    First Name:
    Frank
    According to that service tag number, you have this Dell Inspiron 15 1564 laptop.

    According to its system configuration section, it shipped to Australia in April 2010 and came with Windows 7 64-bit.

    It came with a Dell-branded 320 GB(288 GB actual capacity) SATA 5400 RPM hard drive.

    There is no way that Dell would've partitioned that hard drive and installed Windows 7 64-bit in such a small C: partition, so someone else did it.

    -----------------------------------------------------
     
  15. No XPert

    No XPert Thread Starter

    Joined:
    Aug 22, 2005
    Messages:
    115
    Whether Dell done it or someone else done it doesn't matter. That's what it's got, that's what I need to fix!
    Is there a way to delete the partition without formatting the drive? From what I can gather all data is being saved to C:
     
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