1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Another Trojan Horse Victim

Discussion in 'Virus & Other Malware Removal' started by Amanda1995, Jul 15, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. Amanda1995

    Amanda1995 Thread Starter

    Joined:
    Jul 15, 2007
    Messages:
    5
    I've never had one before and really have no clue how this one ended up on my computer. Any help/advice would be greatly appreciated. I've downloaded AVG, Adaware, Spybot, Spyware Dr. and still have the virus. I know it's attaching itself and reloads every time I start my laptop up, the cookies setting is reset to accept all and tons of windows pop up when I'm surfing the net. Below is my HijackThis log file. Thanks for your time!

    Amanda


    Logfile of HijackThis v1.99.1
    Scan saved at 1:37:18 AM, on 7/15/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Picasa2\PicasaMediaDetector.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
    C:\Program Files\Java\jre1.5.0_11\bin\jucheck.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\DOCUME~1\Carey\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [icq.com] rundll32.exe "C:\WINDOWS\system32\ghrtpsts.dll",forkonce
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &2 Customize Menu - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComCustomIEMenu.html
    O8 - Extra context menu item: &7 Fill Forms - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComFillForms.html
    O8 - Extra context menu item: &8 Save Forms - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComSavePass.html
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &7 Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &8 Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: RF toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &9 Robo Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
    O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - https://www.webiqonline.com/WebIQ/bin/WebIQ.cab
    O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
    O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
     
  2. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    hi, welcome to TSG.


    IMPORTANT! Move Hijack this from the Temp, desktop or from the zip folder
    to it's own folder!


    Make a new folder in C:\ and call it Hijack this, and Save hijack this to
    this folder so that it runs properly and can make back ups. Click scan,
    then save the log and post it here so we can take a look at it for you.



    Download the pocket killbox

    http://www.majorgeeks.com/Pocket_KillBox_d4709.html



    Download AVG Anti-Spyware

    http://www.ewido.net/en/


    * Once you have downloaded AVG Anti-spyware, locate the icon on the desktop
    and double-click it to launch the set up program.
    * Once the setup is complete you will need run AVG and update the definition
    files.
    * On the main screen select the icon "Update" then select the "Update now"
    link.
    * Next select the "Start Update" button, the update will start and a
    progress bar will show the updates being installed.
    * Once the update has completed select the "Scanner" icon at the top of the
    screen, then select the "Settings" tab.
    * Once in the Settings screen click on "Recommended actions" and then select
    "Delete"
    * Under "Reports"
    * Select "Automatically generate report after every scan"
    * Un-Select "Only if threats were found"


    Close AVG Anti-Spyware. Anti-spyware, Do NOT run a scan yet. We will do that
    later in safe mode.






    * Click here to download ATF Cleaner by Atribune and save it to your
    desktop.

    http://majorgeeks.com/ATF_Cleaner_d4949.html


    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.
    o If you use Firefox:
    + Click Firefox at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    o If you use Opera:
    + Click Opera at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    * Click Exit on the Main menu to close the program.


    * Click here for info on how to boot to safe mode if you don't already know
    how.

    http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam



    * Now copy these instructions to notepad and save them to your desktop. You
    will need them to refer to in safe mode.


    * Restart your computer into safe mode now. Perform the following steps in
    safe mode:


    have hijack this fix these entries. close all browsers and programmes before
    clicking FIX.




    O4 - HKLM\..\Run: [icq.com] rundll32.exe "C:\WINDOWS\system32\ghrtpsts.dll",forkonce
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab



    Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill.
    In the Full Path of File to Delete box, copy and paste each of the following
    lines one at a time then click on the button that has the red circle with
    the
    X in the middle after you enter each file. It will ask for confirmation to
    delete the file. Click Yes. Continue with that same procedure until you have
    copied and pasted all of these in the Paste Full Path of File to Delete box.



    Note: It is possible that Killbox will tell you that one or more files do
    not
    exist. If that happens, just continue on with all the files. Be sure you
    don't miss any.



    C:\WINDOWS\system32\ghrtpsts.dll



    Run AVG Anti-Spyware!

    # IMPORTANT: Do not open any other windows or programs while AVG is scanning
    as it may interfere with the scanning process:
    # Launch AVG Anti-spyware by double-clicking the icon on your desktop.
    # Select the "Scanner" icon at the top and then the "Scan" tab then click on
    "Complete System Scan".
    # AVG will now begin the scanning process. Be patient this may take a little
    time.
    Once the scan is complete do the following:
    # If you have any infections you will prompted, then select "Apply all
    actions"
    # Next select the "Reports" icon at the top.
    # Select the "Save report as" button in the lower left hand of the screen
    and save it to a text file on your system (make sure to remember where you
    saved that file, this is important).
    # Close AVG and reboot your system back into Normal Mode.


    Note: this is a stand alone, it doesn't install to start/programmes.

    Download Mwav,

    http://www.spywareinfo.dk/download/mwav.exe


    double click on it and it will extract to C:\kaspersky. Click
    on the kaspersky folder and click on Kavupd, a black dos window will open
    and it will update the programme for you, be patient it will take 5-10
    minutes to download the new definitions. Once it's updated, click on
    mwavscan
    to launch the programme.

    Use the defaults of:

    Memory
    startup folders
    Registry
    system folders
    services

    Choose drive , all drives and, click scan all files
    and then click scan/clean. After it finishes scanning and cleaning post
    the log here with a new hijack this log.

    Note: this is a very thorough scanner, it might take anything up to an hour
    or more, depending on how many drives you have and how badly infected your
    pc is.



    Highlight the portion of the scan that lists infected items and hold
    CTRL + C to Copy then paste it here. The whole log with be extremely
    big so there is no way to copy the whole thing. I just need the
    infected items list.



    Post a new hijack this, the Mwav scan log and the AVg antispware log!
     
  3. Amanda1995

    Amanda1995 Thread Starter

    Joined:
    Jul 15, 2007
    Messages:
    5
    I've done everything up to the booting in safe mode, have a question about that. I've tried booting in safe made using the F8 key and it works, sort of. It loads, asks for my password and then loads my "personal settings", the windows screen goes away and I get a black screen that says safe mode in each of the four corners, however nothing actually ever loads. If I follow the instructions and enter safe mode by typing it in the run box, what happens if it doesn't load correctly..will I have any way to get out of safe mode? I don't want to enter safe mode if I can't get out of it or do anything while in it. Any suggestions?
     
  4. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    you exit safe mode by rebooting your computer, it is quite safe, then you just log in as you normlaay do!
     
  5. Amanda1995

    Amanda1995 Thread Starter

    Joined:
    Jul 15, 2007
    Messages:
    5
    Hey, thanks for the reply..but safe mode didn't work. Same thing, blank black screen with safe mode in each of the four corners. Can I do what is suggested when I'm not in safe mode?
     
  6. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    that is safe mode, you navigate through the start button to the saved tools, if the start button is not there then run all the progs in normla mode and disconnect from the internet and close all programs before runnign them!
     
  7. Amanda1995

    Amanda1995 Thread Starter

    Joined:
    Jul 15, 2007
    Messages:
    5
    Okay, I think this is it...thanks the help and let me know if I'm missing something!

    Logfile of HijackThis v1.99.1
    Scan saved at 1:57:45 PM, on 7/17/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program

    Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolb

    arNotifier.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\DOCUME~1\Carey\LOCALS~1\Temp\Temporary Directory 1 for

    hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet

    Explorer\Main,Default_Page_URL =

    http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start

    Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet

    Explorer\Main,Default_Page_URL =

    http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet

    Explorer\Main,Default_Search_URL =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search

    Bar =

    http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http:

    //www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search

    Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start

    Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local

    Page =
    R1 - HKCU\Software\Microsoft\Internet Connection

    Wizard,ShellNext = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

    Settings,ProxyOverride = 127.0.0.1
    R3 - URLSearchHook: Yahoo! Toolbar -

    {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

    Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &RoboForm -

    {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program

    Files\Siber Systems\AI RoboForm\RoboForm.dll
    O3 - Toolbar: Yahoo! Toolbar -

    {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

    Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google -

    {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

    files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [Apoint] "C:\Program

    Files\Apoint\Apoint.exe"
    O4 - HKLM\..\Run: [IgfxTray]

    C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds]

    C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

    Files\Java\jre1.5.0_11\bin\jusched.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program

    Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common

    Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [AOL Spyware Protection]

    "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

    Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

    Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program

    Files\Picasa2\PicasaMediaDetector.exe
    O4 - HKLM\..\Run: [AVG7_CC]

    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program

    Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [ctfmon.exe]

    C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program

    Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolb

    arNotifier.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk =

    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &2 Customize Menu -

    res://C:\Program Files\Siber Systems\AI

    RoboForm\RoboForm.dll/ComCustomIEMenu.html
    O8 - Extra context menu item: &7 Fill Forms -

    res://C:\Program Files\Siber Systems\AI

    RoboForm\RoboForm.dll/ComFillForms.html
    O8 - Extra context menu item: &8 Save Forms -

    res://C:\Program Files\Siber Systems\AI

    RoboForm\RoboForm.dll/ComSavePass.html
    O8 - Extra context menu item: &AOL Toolbar search -

    res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Yahoo! Search -

    file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary -

    file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps -

    file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS -

    file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) -

    {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

    Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console -

    {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

    Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
    O9 - Extra button: Fill Forms -

    {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program

    Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &7 Fill Forms -

    {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program

    Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: Save Forms -

    {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program

    Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &8 Save Forms -

    {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program

    Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: Yahoo! Services -

    {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program

    Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: RF toolbar -

    {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program

    Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &9 Robo Toolbar -

    {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program

    Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: Real.com -

    {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

    C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) -

    {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

    Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

    {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

    Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger -

    {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

    Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger -

    {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

    Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime

    Object) -

    http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.

    apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop

    Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows

    Genuine Advantage Validation Tool) -

    http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -

    http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,

    0,90/mcinsctl.cab
    O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ

    Technology Client) -

    https://www.webiqonline.com/WebIQ/bin/WebIQ.cab
    O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide

    Image Uploader Control) -

    http://www.slide.com/uploader/SlideImageUploader.cab
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. -

    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) -

    GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT,

    s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o.

    - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Google Updater Service (gusvc) - Google -

    C:\Program Files\Google\Common\Google

    Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) -

    Macrovision Corporation - C:\Program Files\Common

    Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program

    Files\iPod\bin\iPodService.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program

    Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Spyware Doctor Auxiliary Service

    (sdAuxService) - PC Tools - C:\Program Files\Spyware

    Doctor\svcntaux.exe
    O23 - Service: Spyware Doctor Service (sdCoreService) - PC

    Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) -

    Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    -------


    Object "grokster Spyware/Adware" found in File System! Action Taken: No Action Taken.
    Object "grokster Spyware/Adware" found in File System! Action Taken: No Action Taken.
    Object "smitfraud Browser Hijacker" found in File System! Action Taken: No Action Taken.
    Entry "HKCR\AOL.IEToolbar" refers to invalid object "{4982D40A-C53B-4615-B15B-B5B5E98D167C}". Action Taken: No Action Taken.
    Entry "HKCR\AOL.IEToolbar.1" refers to invalid object "{4982D40A-C53B-4615-B15B-B5B5E98D167C}". Action Taken: No Action Taken.
    Entry "HKCR\ComPlusMetaData.MsCorHost" refers to invalid object "{727CDF4F-3BA0-11D3-8738-00C04F79ED0D}". Action Taken: No Action Taken.
    Entry "HKCR\ComPlusMetaData.MsCorHost.2" refers to invalid object "{727CDF4F-3BA0-11D3-8738-00C04F79ED0D}". Action Taken: No Action Taken.
    Entry "HKCR\DirectAnimation.PathControl" refers to invalid object "{D7A7D7C3-D47F-11D0-89D3-00A0C90833E6}". Action Taken: No Action Taken.
    Entry "HKCR\DirectAnimation.Sequence" refers to invalid object "{4F241DB1-EE9F-11D0-9824-006097C99E51}". Action Taken: No Action Taken.
    Entry "HKCR\DirectAnimation.SequencerControl" refers to invalid object "{B0A6BAE2-AAF0-11D0-A152-00A0C908DB96}". Action Taken: No Action Taken.
    Entry "HKCR\DirectAnimation.SpriteControl" refers to invalid object "{FD179533-D86E-11D0-89D6-00A0C90833E6}". Action Taken: No Action Taken.
    Entry "HKCR\DirectAnimation.StructuredGraphicsControl" refers to invalid object "{369303C2-D7AC-11D0-89D5-00A0C90833E6}". Action Taken: No Action Taken.
    Entry "HKCR\FujifilmUploadClient.FujifilmUploader.1" refers to invalid object "{A8683C98-5341-421B-B23C-8514C05354F1}". Action Taken: No Action Taken.
    Entry "HKCR\gds_deskband.Deskband" refers to invalid object "{38F4C281-2396-424B-8B62-F236B44ADB02}". Action Taken: No Action Taken.
    Entry "HKCR\gds_deskband.Deskband.1" refers to invalid object "{38F4C281-2396-424B-8B62-F236B44ADB02}". Action Taken: No Action Taken.
    Entry "HKCR\gds_deskband.DeskbandController" refers to invalid object "{CCE15A15-75F9-4F05-AFF0-194FB588D26B}". Action Taken: No Action Taken.
    Entry "HKCR\gds_deskband.DeskbandController.1" refers to invalid object "{CCE15A15-75F9-4F05-AFF0-194FB588D26B}". Action Taken: No Action Taken.
    Entry "HKCR\Office.Desktop.Google.com" refers to invalid object "{FC4482E9-08FC-493a-BA7D-7ED5A6DD0938}". Action Taken: No Action Taken.
    Entry "HKCR\SymWriter.pdb" refers to invalid object "{520DC67A-752E-11D3-8D56-00C04F680B2B}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\ModuleUsage" refers to invalid object "C:\WINDOWS\Downloaded Program Files\ConnectorLauncher.dll". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\ModuleUsage" refers to invalid object "C:\WINDOWS\Downloaded Program Files\dcainst.dll". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\ModuleUsage" refers to invalid object "C:\WINDOWS\Downloaded Program Files\sfuploadplugin.ocx". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\ModuleUsage" refers to invalid object "C:\WINDOWS\Downloaded Program Files\SnapfishActivia1000.ocx". Action Taken: No Action Taken.
    Entry "HKCU\Software\Netscape\Netscape Navigator\User Trusted External Applications" refers to invalid object "C:\Program Files\Webshots\Launcher.exe". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\DOCUME~1\Owner\LOCALS~1\Temp\DellSupport.EXE". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\stlport_vc746.dll". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\WINDOWS\system32\MSRTEDIT.DLL". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\WINDOWS\system32\MSRDO20.DLL". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Common Files\Nikon\Message Center\postinstall.bat". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\Program Files\Common Files\Nikon\Message Center\preinstall.bat". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\DOCUME~1\Carey\LOCALS~1\Temp\Rhapsody\common\trdr3260.dll". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\DOCUME~1\Carey\LOCALS~1\Temp\Rhapsody\plugins\basi3260.dll". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\WINDOWS\Downloaded Program Files\ConnectorLauncher.dll". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\WINDOWS\Downloaded Program Files\dcainst.dll". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\WINDOWS\Downloaded Program Files\SnapfishActivia1000.ocx". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\WINDOWS\system32\pxafs.dll". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\WINDOWS\Downloaded Program Files\sfuploadplugin.ocx". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders" refers to invalid object "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders" refers to invalid object "C:\Documents and Settings\Owner\Application Data\Jasc Software Inc\Paint Shop Pro Studio\". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders" refers to invalid object "C:\Documents and Settings\Owner\Application Data\Jasc Software Inc\". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders" refers to invalid object "C:\Program Files\MyWaySA\SrchAsDe\". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders" refers to invalid object "C:\Program Files\MyWaySA\". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders" refers to invalid object "C:\Documents and Settings\All Users\Start Menu\Programs\QuickBooks\". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders" refers to invalid object "C:\Documents and Settings\All Users\Start Menu\Programs\Southwest Airlines\". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".0/". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".0/iso/". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".0/source/". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".bk1". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".bz2". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".edu/private/". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".edu/pub/windows/opencd/releases/". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".isu". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".pf". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".pwl". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".ref". Action Taken: No Action Taken.
    Entry "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts" refers to invalid object ".wb1". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "AOL Connectivity Services". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "InstallShield_{3868A8EE-5051-4DB0-8DF6-4F4B8A98D083}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "InstallShield_{872653C6-5DDC-488B-B7C2-CF9E4D9335E5}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "InstallShield_{C21D5524-A970-42FA-AC8A-59B8C7CDCA31}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "M886903". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "Mozilla Thunderbird (1.5)". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "Port Magic". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "QuickTime". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "YInstHelper". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{1592C0AE-33C4-4729-85A0-EC9B2F217477}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{2B257128-0B59-4A88-AFDF-BE12E5F5B9A0}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{2B257128-0B59-4A88-AFDF-BE12E5F5B9A1}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{513AEC24-3465-8C4F-87BA-652D6F491033}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{536F7C74-844B-4683-B0C5-EA39E19A6FE3}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{78D944D7-A97B-4004-AB0A-B5AD06839940}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{8EF1122E-E90C-4EE9-AB0C-7FDE2BA42C26}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{AC76BA86-0000-0000-0000-6028747ADE01}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{AC76BA86-0000-7EC8-7489-000000000702}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{AC76BA86-7AD7-1033-7B44-A00000000001}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{AC76BA86-7AD7-1033-7B44-A70000000000}". Action Taken: No Action Taken.
    Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache" refers to invalid object "{B6F867E8-F092-4C5E-7D72-AC7057DBEF45}". Action Taken: No Action Taken.
    File C:\WINDOWS\system32\jfsgxsjs.dll infected by "Trojan.Win32.BHO.bd" Virus! Action Taken: No Action Taken.
    File C:\Documents and Settings\Carey\Local Settings\Temporary Internet Files\Content.IE5\21INDH30\mwav[2].exe infected by "Exe.Corrupted" Virus! Action Taken: No Action Taken.
    File C:\Documents and Settings\Carey\Local Settings\Temporary Internet Files\Content.IE5\WCVASMLL\mwav[1].exe infected by "Exe.Corrupted" Virus! Action Taken: No Action Taken.
    File C:\Documents and Settings\Carey\Local Settings\Temporary Internet Files\Content.IE5\WCVASMLL\mwav[3].exe infected by "Exe.Corrupted" Virus! Action Taken: No Action Taken.
    File C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP670\A0130153.exe//data0002//PE_Patch.UPX//UPX tagged as "not-a-virus:AdWare.Win32.PurityScan.fk". Action Taken: No Action Taken.
    File C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP670\A0130158.dll tagged as "not-a-virus:AdWare.Win32.Agent.dk". Action Taken: No Action Taken.
    File C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP670\A0130159.exe tagged as "not-a-virus:AdWare.Win32.Agent.dk". Action Taken: No Action Taken.
    File C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP683\A0131991.dll tagged as "not-a-virus:AdWare.Win32.Virtumonde.ar". Action Taken: No Action Taken.
    File C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP684\A0132012.dll tagged as "not-a-virus:AdWare.Win32.Virtumonde.ar". Action Taken: No Action Taken.
    File C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP685\A0132036.dll infected by "Trojan.Win32.BHO.bd" Virus! Action Taken: No Action Taken.
    File C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP685\A0132037.dll tagged as "not-a-virus:AdWare.Win32.Virtumonde.ar". Action Taken: No Action Taken.
    File C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP685\A0132063.dll infected by "Trojan.Win32.BHO.bd" Virus! Action Taken: No Action Taken.
    File C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP685\A0132072.dll infected by "Trojan.Win32.BHO.bd" Virus! Action Taken: No Action Taken.
    File C:\WINDOWS\system32\jfsgxsjs.dll infected by "Trojan.Win32.BHO.bd" Virus! Action Taken: No Action Taken.

    -----


    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
    [3840] C:\WINDOWS\system32\qtmqkbyu.exe
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt

    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][2].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
    C:\Documents and Settings\Carey\Cookies\[email protected][1].txt
     
  8. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    IMPORTANT! Move Hijack this from the Temp, desktop or from the zip folder
    to it's own folder!


    Make a new folder in C:\ and call it Hijack this, and Save hijack this to
    this folder so that it runs properly and can make back ups. Click scan,
    then save the log and post it here so we can take a look at it for you.



    next time you post the hijack this log, in notepad go to format and click word wrap as your last log is difficult to read as it is all spread out!



    Download the pocket killbox

    http://www.bleepingcomputer.com/files/killbox.php



    Double-click on Killbox.exe to run it. Now put a tick by Delete on
    Reboot. In the "Full Path of File to Delete" box, copy and paste each
    of the following lines one at a time then click on the button that has
    the red circle with the X in the middle after you enter each file.
    It will ask for confimation to delete the file on next reboot. Click
    Yes. It will then ask if you want to reboot now. Click No. Continue
    with that same procedure until you have copied and pasted all of
    these in the "Paste Full Path of File to Delete" box.Then click yes
    to reboot after you entered the last one.


    Note: It is possible that Killbox will tell you that one or more files do
    not
    exist. If that happens, just continue on with all the files. Be sure you
    don't miss any.


    C:\WINDOWS\system32\qtmqkbyu.exe



    go to this site and download these tools and once you get both
    adaware Se 1.6 and spybot, update both of them.

    Set adaware to do a full system scan and deselect, "search for neglible risk
    entries". Click next to start the scan. Delete everything adaware finds.

    reboot and now run spybot

    Spybot: Search and destroy.

    Delete what spybot finds marked in red. After updating spybot hit the
    immunize button.




    Download Superantispyware (SAS):

    http://www.superantispyware.com/supe....html?rid=3132


    Once downloaded and installed update the defintions
    and then run a full system scan quarantine what it finds!


    * Double-click SUPERAntiSypware.exe and use the default settings for
    installation.
    * An icon will be created on your desktop. Double-click that icon to launch
    the program.
    * If asked to update the program definitions, click "Yes". If not, update
    the definitions before scanning by selecting "Check for Updates". (If you
    encounter any problems while downloading the updates, manually download and
    unzip them from here.)

    http://www.superantispyware.com/definitions.html

    * Under "Configuration and Preferences", click the Preferences button.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all
    others unchecked):
    o Close browsers before scanning.
    o Scan for tracking cookies.
    o Terminate memory threats before quarantining.
    * Click the "Close" button to leave the control center screen.
    * Back on the main screen, under "Scan for Harmful Software" click Scan your
    computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under "Complete Scan", choose Perform Complete Scan.
    * Click "Next" to start the scan. Please be patient while it scans your
    computer.
    * After the scan is complete, a Scan Summary box will appear with
    potentially harmful items that were detected. Click "OK".
    * Make sure everything has a checkmark next to it and click "Next".
    * A notification will appear that "Quarantine and Removal is Complete".
    Click "OK" and then click the "Finish" button to return to the main menu.
    * If asked if you want to reboot, click "Yes".
    * To retrieve the removal information after reboot, launch SUPERAntispyware
    again.
    o Click Preferences, then click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o If there are several logs, click the current dated log and press View log.
    A text file will open in your default text editor.
    o Please copy and paste the Scan Log results in your next reply.
    * Click Close to exit the program.


    All tools can be downloaded at the link below and found on that page!

    . SUPERAntiSpyware
    . SpyBot search and destroy
    . AdAware SE personal



    http://www.majorgeeks.com/downloads31.html



    Make sure your ActiveX controls are set as follows:

    Go to Internet Options - Security - Internet, press 'default level', then
    OK.
    Now press "Custom Level."

    In the ActiveX section, set the first two options (Download signed and
    unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX
    controls not marked as safe" to 'disable'.


    Active X settings

    http://www.compu-docs.com/activex.htm



    Run ActiveScan online virus scan here

    http://www.pandasoftware.com/products/activescan.htm

    When the scan is finished, anything that it cannot clean have it delete it.
    Make a note of the file location of anything that cannot be deleted so you
    can delete it yourself.
    - Save the results from the scan!



    make sure autoclean is enabled on the scans


    post another log, the super and the panda scan log!
     
  9. Amanda1995

    Amanda1995 Thread Starter

    Joined:
    Jul 15, 2007
    Messages:
    5
    Sorry, thought I had it moved..guess not! This is the new hijack this scan, working on the rest of what I need to do now. Thanks!


    Logfile of HijackThis v1.99.1
    Scan saved at 10:02:02 PM, on 7/18/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Picasa2\PicasaMediaDetector.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [icq.com] rundll32.exe "C:\WINDOWS\system32\lfjyluef.dll",forkonce
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &2 Customize Menu - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComCustomIEMenu.html
    O8 - Extra context menu item: &7 Fill Forms - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComFillForms.html
    O8 - Extra context menu item: &8 Save Forms - res://C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll/ComSavePass.html
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &7 Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &8 Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: RF toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra 'Tools' menuitem: &9 Robo Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
    O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - https://www.webiqonline.com/WebIQ/bin/WebIQ.cab
    O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
    O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
     
  10. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    ok post all the logs requested and also update your java!


    Go here and downlaod the latest version of java, once
    downloaded, go to add/remove and uninstall all previous versions of java
    from add/remove and then instlall the latest version you just downloaded!


    http://java.com/en/download/manual.jsp
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/595943

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice