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anti virus complete removal

Discussion in 'Virus & Other Malware Removal' started by teegan, Oct 11, 2008.

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  1. teegan

    teegan Thread Starter

    Joined:
    Oct 11, 2008
    Messages:
    4
    i have been trying to install kaspersky internet security on my computer. i have windows xp. when i try to install it it says i cant proceed with the installation as i have imcompatible software on my computer, which says av8. i uninstalled the avg antivirus software and cant find any more avg files but it still wont let me install the new antivirus still saying i have av8 files still on my computer. i am going out of my head trying to find it. Thanks.
     
  2. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
  3. teegan

    teegan Thread Starter

    Joined:
    Oct 11, 2008
    Messages:
    4
    ive downloaded hijack this as you asked me too and am in the process of performing a system scan. how do i save a logfile and post it to you? thank you very much for your help.
     
  4. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    once the scan has finished a report will pop up in notepad, click edit, choose select all, then click edit again and choose copy, then come back here and in the box you write text in, right clcik with your mouse and choose paste!
     
  5. teegan

    teegan Thread Starter

    Joined:
    Oct 11, 2008
    Messages:
    4
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 21:43:01, on 12/10/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    C:\Program Files\agi\common\agservice.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\Program Files\Lexmark 2300 Series\lxcgmon.exe
    C:\Program Files\Lexmark 2300 Series\ezprint.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Mouse Driver\Mouse Driver\3.5\MOUSE32A.EXE
    C:\PROGRA~1\KEMailKb\KEMailKb.EXE
    C:\PROGRA~1\KEMailKb\KPDrv4XP.EXE
    C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
    C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
    C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
    C:\Program Files\btbb_wcm\McciTrayApp.exe
    C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
    C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\vsnpstd2.exe
    C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
    C:\Program Files\Logitech\QuickCam\Quickcam.exe
    C:\Program Files\SweetIM\Messenger\SweetIM.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
    C:\Program Files\Kiwee Toolbar2\2.6.156\kwtbaim.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\BigFix\bigfix.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
    C:\Program Files\BT Broadband Desktop Help\bin\BTHelp.exe
    C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
    C:\WINDOWS\system32\lxcgcoms.exe
    C:\PROGRA~1\Motive\Common\MOTIVE~1.EXE
    C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
    C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\BearShare\BearShare.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.co.uk/ie
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uk.emachines.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://internetsearchservice.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://internetsearchservice.com/ie6.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://internetsearchservice.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
    R3 - URLSearchHook: AGSearchHook Class - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - C:\Program Files\agi\common\_agcutils.pyd
    R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL
    O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
    O2 - BHO: 968070 helper - {157BEF24-1400-4E89-946A-F29F97D703D3} - (no file)
    O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - C:\Program Files\Kiwee Toolbar2\2.6.156\KiweeIEToolbar.dll
    O2 - BHO: Google Update Helper - {77D7E795-33C5-4323-974D-A2A49AB75517} - C:\Program Files\Google\Update\1.2.131.11\GoopdateBho.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O2 - BHO: (no name) - {CFEE97A3-4911-444D-8BE8-E243A23D3DE2} - C:\Program Files\Applications\iebt.dll (file missing)
    O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
    O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: SweetIM Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
    O3 - Toolbar: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - C:\Program Files\Kiwee Toolbar2\2.6.156\KiweeIEToolbar.dll
    O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
    O3 - Toolbar: Internet Service - {0CF79C5F-22AB-4E2A-82A5-BC9F4F3D4F87} - C:\Program Files\Applications\iebr.dll (file missing)
    O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [LXCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCGtime.dll,[email protected]
    O4 - HKLM\..\Run: [lxcgmon.exe] "C:\Program Files\Lexmark 2300 Series\lxcgmon.exe"
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2300 Series\ezprint.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Mouse Driver\Mouse Driver\3.5\MOUSE32A.EXE
    O4 - HKLM\..\Run: [KEMailKb] C:\PROGRA~1\KEMailKb\KEMailKb.EXE
    O4 - HKLM\..\Run: [KPDrv4XP] C:\PROGRA~1\KEMailKb\KPDrv4XP.EXE
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
    O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
    O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
    O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
    O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
    O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
    O4 - HKLM\..\Run: [btbb_McciTrayApp] C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
    O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
    O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
    O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
    O4 - HKLM\..\Run: [SweetIM] C:\Program Files\SweetIM\Messenger\SweetIM.exe
    O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~1\MYWEBS~1\bar\2.bin\M3PLUGIN.DLL,UPF
    O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\2.bin\MWSBAR.DLL,S
    O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
    O4 - HKLM\..\Run: [KiweeHook] "C:\Program Files\Kiwee Toolbar2\2.6.156\kwtbaim.exe"
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [Error Expert] C:\Program Files\Error Expert\ErrorExpert.exe /scan
    O4 - HKLM\..\Run: [Easy SpyRemover] C:\Program Files\Easy SpyRemover\EasySpyRemover.exe /smart
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKLM\..\Policies\Explorer\Run: [smile] C:\Program Files\Applications\wcs.exe
    O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\Applications\iebtm.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe
    O4 - Global Startup: Bluetooth.lnk = ?
    O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZNman000
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.ieextend.com/redirect.php (file missing)
    O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.ieextend.com/redirect.php (file missing)
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O23 - Service: AG Windows Service (AGWinService) - Unknown owner - C:\Program Files\agi\common\agservice.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Google Update Service (gupdate1c914c1670069b6) (gupdate1c914c1670069b6) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
    O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
    O23 - Service: lxcg_device - - C:\WINDOWS\system32\lxcgcoms.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe (file missing)
    O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwssvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
    --
    End of file - 14610 bytes
     
  6. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    you have Mcafee which is also an anti virus, you should only install one anti virus at a time, so either uninstall McAfee and then intall kaspersky, if you bought kaspersky then instal it and ditch McAfee as kaspersky is better!


    Go to add/remove and unistall this program if there!

    My Web Search Service

    Also uninstlal this program as well both are spyware!

    Web Technologies


    have hijack this fix these entries. close all browsers and programmes before
    clicking FIX.



    R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://internetsearchservice.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://internetsearchservice.com/ie6.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://internetsearchservice.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
    R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL
    O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL
    O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
    O2 - BHO: 968070 helper - {157BEF24-1400-4E89-946A-F29F97D703D3} - (no file)
    O2 - BHO: (no name) - {CFEE97A3-4911-444D-8BE8-E243A23D3DE2} - C:\Program Files\Applications\iebt.dll (file missing)
    O3 - Toolbar: Internet Service - {0CF79C5F-22AB-4E2A-82A5-BC9F4F3D4F87} - C:\Program Files\Applications\iebr.dll (file missing)
    O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~1\MYWEBS~1\bar\2.bin\M3PLUGIN.DLL,UPF
    O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\2.bin\MWSBAR.DLL,S
    O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
    O4 - HKLM\..\Policies\Explorer\Run: [smile] C:\Program Files\Applications\wcs.exe
    O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\Applications\iebtm.exe
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...tml?p=ZNman000
    O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.ieextend.com/redirect.php (file missing)
    O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.ieextend.com/redirect.php (file missing)
    O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwssvc.exe





    * Click here to download ATF Cleaner by Atribune and save it to your
    desktop.

    http://majorgeeks.com/ATF_Cleaner_d4949.html


    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.
    o If you use Firefox:
    + Click Firefox at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    o If you use Opera:
    + Click Opera at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords,
    please click No at the prompt.
    * Click Exit on the Main menu to close the program.





    Download Superantispyware (SAS):

    http://www.superantispyware.com/supe....html?rid=3132


    Once downloaded and installed update the defintions
    and then run a full system scan quarantine what it finds!


    * Double-click SUPERAntiSypware.exe and use the default settings for
    installation.
    * An icon will be created on your desktop. Double-click that icon to launch
    the program.
    * If asked to update the program definitions, click "Yes". If not, update
    the definitions before scanning by selecting "Check for Updates". (If you
    encounter any problems while downloading the updates, manually download and
    unzip them from here.)

    http://www.superantispyware.com/definitions.html

    * Under "Configuration and Preferences", click the Preferences button.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all
    others unchecked):
    o Close browsers before scanning.
    o Scan for tracking cookies.
    o Terminate memory threats before quarantining.
    * Click the "Close" button to leave the control center screen.
    * Back on the main screen, under "Scan for Harmful Software" click Scan your
    computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under "Complete Scan", choose Perform Complete Scan.
    * Click "Next" to start the scan. Please be patient while it scans your
    computer.
    * After the scan is complete, a Scan Summary box will appear with
    potentially harmful items that were detected. Click "OK".
    * Make sure everything has a checkmark next to it and click "Next".
    * A notification will appear that "Quarantine and Removal is Complete".
    Click "OK" and then click the "Finish" button to return to the main menu.
    * If asked if you want to reboot, click "Yes".
    * To retrieve the removal information after reboot, launch SUPERAntispyware
    again.
    o Click Preferences, then click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o If there are several logs, click the current dated log and press View log.
    A text file will open in your default text editor.
    o Please copy and paste the Scan Log results in your next reply.
    * Click Close to exit the program.




    Please download Malwarebytes Anti-Malware and save it to your desktop. alternate download link 1 alternate download link 2

    http://malwarebytes.gt500.org/mbam-setup.exe

    http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html

    * Make sure you are connected to the Internet.
    * Double-click on Download_mbam-setup.exe to install the application.
    * When the installation begins, follow the prompts and do not make any changes to default settings.
    * When installation has finished, make sure you leave both of these checked:
    o Update Malwarebytes' Anti-Malware
    o Launch Malwarebytes' Anti-Malware
    * Then click Finish.
    * MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    * On the Scanner tab:
    o Make sure the "Perform Quick Scan" option is selected.
    o Then click on the Scan button.
    * If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    * The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    * When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    * Click OK to close the message box and continue with the removal process.
    * Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    * Make sure that everything is checked, and click Remove Selected.
    * When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
    * The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    * Copy and paste the contents of that report in your next reply with a new hijackthis log.

    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


    * Download Dr.Web CureIt to the desktop:
    ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

    * Doubleclick the drweb-cureit.exe file and Allow to run the express scan
    * This will scan the files currently running in memory and when something is
    found,
    click the yes button when it asks you if you want to cure it. This is only a
    short scan.
    * Once the short scan has finished, Click Options > Change settings
    * Choose the "Scan"-tab, remove the mark at "Heuristic analysis".
    * Back at the main window, mark the drives that you want to scan.
    * Select all drives. A red dot shows which drives have been chosen.
    * Click the green arrow at the right, and the scan will start.
    * Click 'Yes to all' if it asks if you want to cure/move the file.
    * When the scan has finished, look if you can click next icon next to the
    files found: IPB Image
    * If so, click it and then click the next icon right below and select Move
    incurable as you'll see in next image:
    IPB Image
    This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it
    can't be cured. (this in case if we need samples)
    * After selecting, in the Dr.Web CureIt menu on top, click file and choose
    save report list
    * Save the report to your desktop. The report will be called DrWeb.csv
    * Close Dr.Web Cureit.
    * Reboot your computer!! Because it could be possible that files in use will
    be moved/deleted during reboot.




    Post a new hijack this, the dr web scan log, the malwarebytes log, and the super log!
     
  7. teegan

    teegan Thread Starter

    Joined:
    Oct 11, 2008
    Messages:
    4
    you wont believe this, have been trying to fing mcafee uninstall on add/ remove and cant find it to uninstall it. why are computers so complicated?
     
  8. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    Did you check in add/remove in control panel?

    Also try start/programs Mcafee and try and install from there!


    Also, if you are uninstlaling the whole Mcafee suite then you'll need another firewall!

    if that fails then try this, it is for Norton, but it cna also be substituted for Mcafee and other anti virus progs !
     
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