1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Antimalware Doctor - can't remove completely or update Microsft Security Essentls

Discussion in 'Virus & Other Malware Removal' started by zettoo, Aug 9, 2010.

Thread Status:
Not open for further replies.
  1. zettoo

    zettoo Thread Starter

    Joined:
    Jul 21, 2010
    Messages:
    3
    Hello, I really appreciate any help you could provide me. And HELP!!!!

    I run Windows XP Professional 2002 version 3, and have Microsoft Security Essentials Version: 1.0.1963.0 / Antimalware Client Version: 2.1.6805.0 / Engine Version: 1.1.6004.0 / Antivirus definitions: 1.87.112.0 / Antispyware definitions: 1.87.112.0. I use Windows Firewall, but no other firewall program. Yesterday I installed Threatfire, but this was after I had a rogue program installed on my computer:


    I got an 'Antimalware Doctor' rogue program several days ago, thought it was removed, but there are residual problems (google searches redirecting, internet explorer not coming up, microsoft security essentials not able to update). When it popped up, I immediately turned off my computer to discontinue the internet connection, but it was still on when I restarted. I know these programs disable Windows Task Manager, so the first thing I did was pull that up so it could be on. I noticed a process called '070700setup.exe' running and I ended that process. That seemed to have stopped the Antimalware Doctor from doing anything immediate.

    I ran a Microsoft Security Essentials full scan, and it found the following items:
    virus: Win32/Alureon.H
    Exploit: Java/CVE-2009-3867.EZ
    Adware: win32/SpartAdsSolutions

    the first 2 were Quarantined and the Adware was removed.


    I then ran a full Malwarebytes scan, and removed the items it found. Here's the log from this scan:

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4325

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 6.0.2900.5512

    7/19/2010 1:50:58 AM
    mbam-log-2010-07-19 (01-50-58).txt

    Scan type: Quick scan
    Objects scanned: 126551
    Time elapsed: 7 minute(s), 43 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 2
    Registry Values Infected: 1
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 6

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\Software\AVSolution (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\AVSolution (Trojan.Agent) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\070700setup .exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Documents and Settings\Valued Customer\Application Data\E39ABD4807BC04D2696F0D3C4A932143\070700Setup.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Valued Customer\Local Settings\Temp\DD.tmp (Rootkit.Dropper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Valued Customer\Local Settings\Temp\eivtqgg.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Valued Customer\Local Settings\Temp\hoagfk.exe (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Valued Customer\Local Settings\Temp\uhedyvt.exe (Rogue.AntivirSolutionPro) -> Quarantined and deleted successfully.
    C:\WINDOWS\Temp\6D.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.

    After I removed the items, my computer seemed back to normal. However, I began to notice that when i'd click on a link from a Google search, it often redirected me to another site. This doesn't happen with every search. It seems to be a common problem with this kind of rogue program, so obviously some of the remnants are still on my computer.

    Also, since I had this, my Microsoft Security Essentials can't update their definitions, and I'm not able to start Internet Explorer (i'm currently using mozilla firefox). I haven't found a way to fix these problems.

    Below is my hijackthis! log - not sure what to do with it.

    Can someone help? I greatly appreciate it. Thanks!

    Zettoo


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 2:23:53 PM, on 7/21/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\WINDOWS\system32\java.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\ThreatFire\TFService.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Microsoft Security Essentials\msseces.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\ThreatFire\TFTray.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Switch Off\swoff.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\mswinext.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://g.msn.com/1me10IE8ENUS01/107
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5643
    O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\Snagit 10\SnagitBHO.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\npwinext.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 10\SnagitIEAddin.dll
    O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\npwinext.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Ysiyulucasi] rundll32.exe "C:\WINDOWS\onicogotobuhuw.dll",Startup
    O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Bing Bar] "C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\mswinext.exe"
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKCU\..\Run: [Switch Off] C:\Program Files\Switch Off\swoff.exe
    O4 - HKCU\..\Run: [Jduresidacibi] rundll32.exe "C:\WINDOWS\tckxdicl.dll",Startup
    O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
    O4 - HKUS\S-1-5-18\..\Run: [hlycggwv] C:\Documents and Settings\NetworkService\Local Settings\Application Data\hnxnovwvu\jkpxtdntssd.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [hlycggwv] C:\Documents and Settings\NetworkService\Local Settings\Application Data\hnxnovwvu\jkpxtdntssd.exe (User 'Default user')
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Linksys Updater (LinksysUpdater) - Unknown owner - C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/941911

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice