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Antivirues/Spyware changing, help!

Discussion in 'Virus & Other Malware Removal' started by ravenson, Jan 27, 2007.

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  1. ravenson

    ravenson Thread Starter

    Joined:
    Jan 27, 2007
    Messages:
    5
    Hello,
    I'm new here and this place seems a great site for idiots like me to get help.
    Anyway, the problem:
    A couple of years ago we bought a computer that already had anti-virus -spyware installed, called "Norton Internet Security 2005", and about a year ago it stopped working. The subscription ended, but we figured that was okay since no one went on any dodgy sites. A few months ago we took out a subscription with Tesco Internet Security, but we can't seem to get it onto the computer because it says we have to remove the Norton Internet Security programme, but we can't. There's nothing that remotely says 'press here to get this damned programme off the computer'. It's since transpired that the brother in-law has used our computer for, let's just say, his "lusts" for months. And I believe the computer to be infected with viruses and such.

    If you wouldn't mind, I need a lot of help to change from Norton Internet Security to Tesco Internet Security. Please? It's a pretty desperate situation...

    Thanks in advance for your help,

    Mac

    P.S. Sorry if this has been posted before, the computer is slow so I can't search effectively.
     
  2. JohnTheNutter

    JohnTheNutter

    Joined:
    Jan 3, 2007
    Messages:
    72
  3. JohnTheNutter

    JohnTheNutter

    Joined:
    Jan 3, 2007
    Messages:
    72
    Personally I would not re-install Norton, but wait for a gold shield member to advise you further
     
  4. JohnTheNutter

    JohnTheNutter

    Joined:
    Jan 3, 2007
    Messages:
    72
    Oh when you have done go here : http://www.majorgeeks.com/download3155.html and download HijackThis to your PC, save it to your documents or program files NOT to a temporary file, run a scan DO NOT DO ANYTHING AT THIS STAGE copy the log to your notepad, then copy and paste that log onto here and wait for advice
     
  5. ravenson

    ravenson Thread Starter

    Joined:
    Jan 27, 2007
    Messages:
    5
    Cheers, John! I happen to believe in the old proverb 'You'll never plow a field by turning it over in your mind.' So I'll be trying that link you gave me now and hope for the best before the computer goes boom...
     
  6. ravenson

    ravenson Thread Starter

    Joined:
    Jan 27, 2007
    Messages:
    5
    Oh yes, it worked! Thanks a lot, John!
    I did what you said with the 'Hijack This' file and the result, I think, was a long list of jargon or something:

    Logfile of HijackThis v1.99.1
    Scan saved at 17:36:04, on 30/01/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\PROGRA~1\TESCOI~1\backweb\9655419\Program\SERVIC~1.EXE
    c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
    c:\APPS\Powercinema\Kernel\TV\CLSched.exe
    C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
    C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
    C:\Program Files\Tesco Internet Security\Anti-Virus\fsgk32st.exe
    C:\Program Files\Tesco Internet Security\Anti-Virus\FSGK32.EXE
    C:\Program Files\Tesco Internet Security\backweb\9655419\program\fsbwsys.exe
    C:\Program Files\Tesco Internet Security\Common\FSMA32.EXE
    C:\Program Files\Tesco Internet Security\Common\FSMB32.EXE
    c:\APPS\HIDSERVICE\HIDSERVICE.exe
    C:\Program Files\Tesco Internet Security\Anti-Virus\fssm32.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Tesco Internet Security\Common\FCH32.EXE
    C:\Program Files\Tesco Internet Security\Common\FAMEH32.EXE
    C:\Program Files\Tesco Internet Security\FSPC\fspc.exe
    C:\Program Files\Tesco Internet Security\FWES\Program\fsdfwd.exe
    C:\Program Files\Tesco Internet Security\Anti-Virus\fsav32.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Tesco Internet Security\backweb\9655419\Program\fspex.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Apps\Powercinema\PCMService.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Picasa2\PicasaMediaDetector.exe
    C:\Program Files\Google\Gmail Notifier\gnotify.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\SystemDoctor 2006 Free\pasmon.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Tesco Internet Security\Common\FSM32.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Tesco Internet Security\FSGUI\fsguiexe.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\WINDOWS\system32\sistray.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\Skype\Plugin Manager\SkypePM.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\DOCUME~1\MDEARL~1.SHR\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: PBUKV2 - {4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
    O3 - Toolbar: PBUKV2 - {4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
    O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
    O4 - HKLM\..\Run: [HdReg] C:\APPS\HDREG\HDREGAPP.EXE -r
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [cmonitor] C:\Program Files\SystemDoctor 2006 Free\pasmon.exe
    O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Tesco Internet Security\Common\FSM32.EXE" /splash
    O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Tesco Internet Security\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra 'Tools' menuitem: Show website &list - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra 'Tools' menuitem: &Suspend Webpage Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra 'Tools' menuitem: &Deny this website - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra 'Tools' menuitem: &Allow this website - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Broken Internet access because of LSP provider 'winsflt.dll' missing
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
    O16 - DPF: NTLSignup - https://register.tesco.net/tesco/NTLSignup.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} (Seagate SeaTools English Online) - file://C:\DRIVERS\snapsys\HDDDiag\bin\npseatools.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2AA17227-4D9F-4EE4-B7DE-BFB068A16E00}: NameServer = 194.168.4.100 194.168.8.100
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: Tesco Internet Security (BackWeb Plug-in - 9655419) - Unknown owner - C:\PROGRA~1\TESCOI~1\backweb\9655419\Program\SERVIC~1.EXE
    O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
    O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
    O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
    O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Program Files\Tesco Internet Security\Anti-Virus\fsgk32st.exe
    O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\Tesco Internet Security\backweb\9655419\program\fsbwsys.exe
    O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Tesco Internet Security\FWES\Program\fsdfwd.exe
    O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Tesco Internet Security\FSPC\fshttps\fshttps.exe
    O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Tesco Internet Security\Common\FSMA32.EXE
    O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

    Is that what you meant?
     
  7. JohnTheNutter

    JohnTheNutter

    Joined:
    Jan 3, 2007
    Messages:
    72
    Well nearly right mate!! You need to save HijackThis to a permanent folder in your documents and settings as it will be removed by what an administrator tells you to do!! You have it in your temp folder and you need to re-download it sending it to your documents and settings, when you've done that just sit tight and wait for a gold shield to assist you, post another log when you've done it
     
  8. JohnTheNutter

    JohnTheNutter

    Joined:
    Jan 3, 2007
    Messages:
    72
    By the way your Java is out of date, Java 1.5 has security issues, so go here http://java.sun.com/javase/downloads/index.jsp scroll down to Java Runtime Environment (JRE) 6 and download it. DO NOT INSTALL YET! Then, when it is saved, go to control panel add/remove programmes and remove Java 1.5 and all subsidaries, you may find Java has two or three locations on your add/remove panel remove them all then install JRE 6
     
  9. ravenson

    ravenson Thread Starter

    Joined:
    Jan 27, 2007
    Messages:
    5
    Hey,

    Thanks again John. But I don't really know what a permanent folder is...Actually, I know it's a folder and that it's permanent, but I wouldn't know where to find one. :confused:
     
  10. JohnTheNutter

    JohnTheNutter

    Joined:
    Jan 3, 2007
    Messages:
    72
    Ok ravenson! You downloaded HijackThis to a temporary folder, when you download it you need to direct it to your program files or your documents and settings, if you locate HijackThis you can move it manually to a permanent folder, its just that it will not work from your temp folders simply because they will invariably be deleted as part of your clean up process
     
  11. ravenson

    ravenson Thread Starter

    Joined:
    Jan 27, 2007
    Messages:
    5
    Ah, think I got it this time...:

    Logfile of HijackThis v1.99.1
    Scan saved at 18:02:09, on 03/02/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\PROGRA~1\TESCOI~1\backweb\9655419\Program\SERVIC~1.EXE
    c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
    c:\APPS\Powercinema\Kernel\TV\CLSched.exe
    C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
    C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
    C:\Program Files\Tesco Internet Security\Anti-Virus\fsgk32st.exe
    C:\Program Files\Tesco Internet Security\Anti-Virus\FSGK32.EXE
    C:\Program Files\Tesco Internet Security\backweb\9655419\program\fsbwsys.exe
    C:\Program Files\Tesco Internet Security\Common\FSMA32.EXE
    C:\Program Files\Tesco Internet Security\Common\FSMB32.EXE
    c:\APPS\HIDSERVICE\HIDSERVICE.exe
    C:\Program Files\Tesco Internet Security\Anti-Virus\fssm32.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Tesco Internet Security\Common\FCH32.EXE
    C:\Program Files\Tesco Internet Security\Common\FAMEH32.EXE
    C:\Program Files\Tesco Internet Security\FSPC\fspc.exe
    C:\Program Files\Tesco Internet Security\FWES\Program\fsdfwd.exe
    C:\Program Files\Tesco Internet Security\Anti-Virus\fsav32.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Apps\Powercinema\PCMService.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Tesco Internet Security\backweb\9655419\Program\fspex.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Picasa2\PicasaMediaDetector.exe
    C:\Program Files\Google\Gmail Notifier\gnotify.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\SystemDoctor 2006 Free\pasmon.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Tesco Internet Security\Common\FSM32.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Tesco Internet Security\FSGUI\fsguiexe.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\WINDOWS\system32\sistray.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\Skype\Plugin Manager\SkypePM.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Documents and Settings\my name.SHREK\My Documents\HijackThis.exe
    C:\Program Files\Hijack This\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: PBUKV2 - {4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
    O3 - Toolbar: PBUKV2 - {4E7BD74F-2B8D-469E-A0E8-F479B685FA7D} - C:\WINDOWS\system32\pbukv2.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
    O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
    O4 - HKLM\..\Run: [HdReg] C:\APPS\HDREG\HDREGAPP.EXE -r
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [cmonitor] C:\Program Files\SystemDoctor 2006 Free\pasmon.exe
    O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Tesco Internet Security\Common\FSM32.EXE" /splash
    O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Tesco Internet Security\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra 'Tools' menuitem: Show website &list - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra 'Tools' menuitem: &Suspend Webpage Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F02} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra 'Tools' menuitem: &Deny this website - {200DB664-75B5-47c0-8B45-A44ACCF73F03} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra 'Tools' menuitem: &Allow this website - {200DB664-75B5-47c0-8B45-A44ACCF73F04} - C:\Program Files\Tesco Internet Security\FSPC\fspcmsie.dll
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Broken Internet access because of LSP provider 'winsflt.dll' missing
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
    O16 - DPF: NTLSignup - https://register.tesco.net/tesco/NTLSignup.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} (Seagate SeaTools English Online) - file://C:\DRIVERS\snapsys\HDDDiag\bin\npseatools.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2AA17227-4D9F-4EE4-B7DE-BFB068A16E00}: NameServer = 194.168.4.100 194.168.8.100
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: Tesco Internet Security (BackWeb Plug-in - 9655419) - Unknown owner - C:\PROGRA~1\TESCOI~1\backweb\9655419\Program\SERVIC~1.EXE
    O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
    O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
    O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
    O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Program Files\Tesco Internet Security\Anti-Virus\fsgk32st.exe
    O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\Tesco Internet Security\backweb\9655419\program\fsbwsys.exe
    O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Tesco Internet Security\FWES\Program\fsdfwd.exe
    O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Tesco Internet Security\FSPC\fshttps\fshttps.exe
    O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Tesco Internet Security\Common\FSMA32.EXE
    O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
     
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