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antivirus scan

Discussion in 'Virus & Other Malware Removal' started by weebit38, Jan 24, 2011.

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  1. weebit38

    weebit38 Thread Starter

    Joined:
    Oct 15, 2003
    Messages:
    44
    Hi my mom had it said antivirus scan and was at the bottom of the page it wont delete -we cant find it anywhere in programs etc to delete
    it wont' let her into the internet explorer or paltalk
    her yahoo and other messengers work though
    does anyone know what this is an dhow to get it off her computer
    she has norton antivirus
    dont know what this other is
    Thank you for your help
    Tina
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    follow advice here and post the logs those programs make
     
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