Any Verizon DSL Users? Recommend?

[Telstar]

Hi,
Windows XP Home
IE6/Firefox 093
SP1
MSN9 Dial-up

I am considering taking advantage of an offer I received from
(my present Phone Service)-Verizon (I'm in Oregon).

I have had for some time MSN9 Dial-up @ 54Kbps.
( I know...Dial-up Sux!... )

My MSN ISP is costing $21.95/month.

The Verizon Online DSL (@ 384Kbps) plan will run $29.95 per month.

At face value the Verizon Plan seems worth the extra $8.00.

I'd like to know if anyone in a situation like mine has made the
switch and, if so, what are your opinions of....

1) The smoothness of the transition
2) Any technical issues I should be aware of
3) Technical Support
4) The Self-Install (Modem) Kit
5) Would you recommend the switch?

Thanks for any help,

Telstar

 

[linskyjack]

I made the switch long ago--first of all, you must mean 1.5kps download and 384k upload. The installation is very simple. Tech support is average at best but thats the same with most providers. I would definately recommend the switch--it makes surfing so much more fun and productive. A great source for all thinks broadband is dslreports.com-------they have an excellent active Verizon forum and loads of neat tests---

Good luck, once you go Broadband you will never go back.

 

[Gary16735]

I made the switch over a year ago. No way would I go back to dial-up. Worth the extra monmey? By all means. Do it. Gary

 

[shadowcat]

For more of what people think of Verizon DSL, take a look at http://www.dslreports.com/reviews/552. I don't use Verizon DSL and have cable, but I agree that you'll hate dial-up the moment you have broadband.

 

[Raeli]

I've been on Verizon DSL for a few years now and have no complaints.

The only warning I would give is to check the service record in your area, as I have heard that in some locations it is less reliable than in others.

Good Luck!

 

[Telstar]

Many thanks to one and all for your replies.

The link to BroadBand Reports.com is proving to be an additional
source in helping me make my decision.

I suppose my biggest concern was introducing something "new"
into my computer that might cause problems that I am not now having
(except for the painfully slow connection speed of dial-up) with my
MSN ISP.

My offer mentions things (in the FINE PRINT) like...

"An addition monthly supplier FUSF recovery fee applies and will be
added to your monthly bill"
(So already it's going to be more than the $29.95 BUT, by how much?)

"Actual throughput speed will vary"

"Speed and uninterrupted use of the service are not guaranteed"

"Offer subject to change without notice"

Perhaps I'm being too skeptical but, I don't want to be suckered into
something I may regret later which is why I value the opinions of you
folks.

Thanks again,

Telstar

 

[southernlady]

"An addition monthly supplier FUSF recovery fee applies and will be
added to your monthly bill"
(So already it's going to be more than the $29.95 BUT, by how much?)

"Actual throughput speed will vary"

"Speed and uninterrupted use of the service are not guaranteed"

"Offer subject to change without notice"

That stuff is put in there as a CYA. I bet if you go look at your contract with MSN, it's in there too! I don't have Verizon but I've had just about every other broadband service and ALL of them put that caveat in there. It seems to be required by their lawyers. Liz

 

[Gary16735]

The extra monthly supplier fee is a little over $2.oo for me.
Mu speed has not varies enough to even notice. You have a private telephone line and no one is drawing power or info off that line such as multiple hookup on cable within a certain area. So no concern.
As with anything, your phone may be interupted due to down lines, fire, etc. No one can guarantee anything against mother nature or faulty wiring within your home or apt bldg.
Yes, there is the possibility of Verizon raising rates What else is New) or the possibility of loweringh rates. If a lower rate is available, call them and get it. When it went from $34.95 to $29.95, I called and got the lower rate.
As I said before to many people, go for it, you won't regret it. Gary

 

[Telstar]

Ok southernlady and Gary16735...you've convinced me.

Additionally, I can get the first month free if I sign up at their
verizon.net/save website...but, I want to call them on landline first
and talk to a "live" person to go over a few points with them.

Thanks again, 'preciate it!

Telstar