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any window closes - need help wit Hijackthis log

Discussion in 'Virus & Other Malware Removal' started by nimesh.maru, Sep 27, 2007.

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  1. nimesh.maru

    nimesh.maru Thread Starter

    Joined:
    Sep 27, 2007
    Messages:
    2
    Hi,
    i need help , my computer seems to be infected by virus or malware ,spyware.
    the moment i open any window it closes it. When i installed spybot thats then i was able to work other wise the window would just close.
    I am not able to change my homepage
    it points to freewebportal.net
    it has been hijacked, i checked in registry to change the startpage from there but everytime i restart the computer it comes back.


    pasting the HJT log


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:11:28 AM, on 9/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\ibmpmsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Aventail\Connect\as32svc.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
    C:\WINDOWS\system32\Drivers\trcboot.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\IBM\Mobility Client\artstartsvc.exe
    C:\Program Files\Symantec Client Security\Symantec Client Firewall\CfgWzSvc.exe
    C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
    c:\progra~1\c4ebreg\c4ebreg.exe
    c:\sdwork\issimsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\Explorer.EXE
    C:\notes\ntmulti.exe
    C:\Program Files\AT&T Network Client\NetCfgSv.EXE
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
    C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
    C:\WINDOWS\System32\TPHDEXLG.EXE
    C:\WINDOWS\system32\TpKmpSVC.exe

    please need help .
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    You did not post the full log


    Open the log in notepad

    EDIT - SELECT ALL
    EDIT - COPY

    Then come to this message, and in the quick reply box click in the white space and then EDIT - PASTE
     
  3. nimesh.maru

    nimesh.maru Thread Starter

    Joined:
    Sep 27, 2007
    Messages:
    2
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:11:28 AM, on 9/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\ibmpmsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Aventail\Connect\as32svc.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\IBM\Personal Communications\PCS_AGNT.EXE
    C:\WINDOWS\system32\Drivers\trcboot.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\IBM\Mobility Client\artstartsvc.exe
    C:\Program Files\Symantec Client Security\Symantec Client Firewall\CfgWzSvc.exe
    C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
    c:\progra~1\c4ebreg\c4ebreg.exe
    c:\sdwork\issimsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\Explorer.EXE
    C:\notes\ntmulti.exe
    C:\Program Files\AT&T Network Client\NetCfgSv.EXE
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
    C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
    C:\WINDOWS\System32\TPHDEXLG.EXE
    C:\WINDOWS\system32\TpKmpSVC.exe
    C:\WINDOWS\system32\Drivers\ldlcserv.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\progra~1\c4ebreg\isamtray.exe
    C:\Program Files\IBM\Personal Communications\tpam.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
    C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
    C:\WINDOWS\system32\TpShocks.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\IBM\My Help\plugins\com.ibm.myhelp.common_1.2.24\pmonmh.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\PROGRA~1\SYMANT~2\SYMANT~2\VPTray.exe
    C:\WINDOWS\iexplorer.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\swd\HiJackThis\HijackThis.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\NOTEPAD.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.freewebportal.net/
    O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\PROGRA~1\FlashGet\jccatch.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\PROGRA~1\FlashGet\getflash.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [ISAMTray] "c:\progra~1\c4ebreg\isamtray.exe"
    O4 - HKLM\..\Run: [stgclean] c:\sdwork\w32main2.exe /cleanup
    O4 - HKLM\..\Run: [Tpam.exe] "C:\Program Files\IBM\Personal Communications\tpam.exe"
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
    O4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
    O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
    O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
    O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
    O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
    O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
    O4 - HKLM\..\Run: [C4EBReg] "c:\progra~1\c4ebreg\c4ebreg.exe" /q
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [PC Suite for Smartphones] "C:\Program Files\Sony Ericsson\Mobile4\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [pmonmh] C:\Program Files\IBM\My Help\plugins\\com.ibm.myhelp.common_1.2.24/pmonmh.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\SYMANT~2\VPTray.exe
    O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\iexplorer.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [NetSP - restore settings on power failure] "C:\Program Files\AT&T Network Client\NetSP.exe" -show
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://prerelease.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {9519B2A2-6592-4E41-8290-D0298459270C} (LNWebAssist Class) - http://w3.ibm.com/bluepages/scripts/lnwebassist.cab
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AppnNode - IBM Corporation - C:\WINDOWS\system32\Drivers\appnnode.exe
    O23 - Service: Mobility Client (ArtourService) - Unknown owner - C:\Program Files\IBM\Mobility Client\artsvc.exe
    O23 - Service: IBM Mobility Client Start Utility (artstartsvc) - Unknown owner - C:\Program Files\IBM\Mobility Client\artstartsvc.exe
    O23 - Service: Aventail Connect (As32Svc) - Aventail Corporation - C:\Program Files\Aventail\Connect\as32svc.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec Client Firewall Configuration (CfgWzSvc) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\CfgWzSvc.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: IBM Standard Asset Manager Service (ISAMSvc) - IBM Corp. - c:\progra~1\c4ebreg\c4ebreg.exe
    O23 - Service: ISSI EZUpdate (ISSIMon) - IBM Global Services - c:\sdwork\issimsvc.exe
    O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
    O23 - Service: IBM Enterprise Extender (ldlcserv) - IBM Corporation - C:\WINDOWS\system32\Drivers\ldlcserv.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\notes\ntmulti.exe
    O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\Program Files\AT&T Network Client\NetCfgSv.EXE
    O23 - Service: Peregrine ServiceCenter - Peregrine Systems, Inc. - C:\Program Files\Peregrine\ServiceCenter\run\scservic.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - c:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
    O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.EXE
    O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
    O23 - Service: IBM Trace Facility (TrcBoot) - IBM Corporation - C:\WINDOWS\system32\Drivers\trcboot.exe

    --
    End of file - 12374 bytes
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    NOTE: If you have downloaded ComboFix previously please delete that version and download it again!

    Download this file :


    http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exe

    Double click combofix.exe & follow the prompts.
    When finished, it shall produce a log for you. Post that log

    Note:
    Do not mouseclick combofix's window while its running. That may cause it to stall

    =====================
    Download Superantispyware (SAS) free home version

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others as they were.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me regardless of what it finds with a new HijackThis log.

    This will take some time!!!!!!!!
     
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