Anydesk Lags?

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wengelgar

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Aug 5, 2020
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Hi!

I am new here so I dont know if I'm doing this right.
So, im freelancing, working as VA. I'm supposed to connect to their remote computer and work there through anydesk.
The first day of my training, it was working fine. I could connect and work. There was lag but tolerable.
However, just yesterday and today, it started to really go slow. So slow that I have already read the 10 line instruction in my telegram but in the remote I could see the instructor still texting the first line..
About my net speed, my connection is constant at around 23-25 mbps. While the remote computer has 90-100.
About the version of my anydesk, I tried to connect to my friend and it's working fine.

I read a thread on monitor image compression rate, but I actually don't understand a thing. The remote computer is at least x2 of the size than my laptop (15 in).

I'm not an IT person, so please kindly translate things to layman's term hehe. Thank you so much in advance for the help!
 

Couriant

James
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Has anyone restarted the machine you are trying to remote into?
 
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