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Anyone help me

Discussion in 'Virus & Other Malware Removal' started by Lapdancer, Jan 23, 2005.

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  1. Lapdancer

    Lapdancer Thread Starter

    Joined:
    Dec 10, 2004
    Messages:
    37
    I'm having lots of problems,

    1st my home page keeps changing, when i go on some sites certain words appear to be links to loan sites. other people can,t see them ,i was told to run spybot ,i have done twice ,i also ran adware and my virus checker,but the comp is still the same,I don,t know what to do now,

    I also can,t get msn messanger to work this comes up.

    Server Error in '/' Application.
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,369
    First Name:
    Karen
    Please do this. Click here: http://www.thespykiller.co.uk/files/hijackthis_sfx.exe
    to download Hijack This.

    It’s very important that you save it to its own folder on your hard drive, such as program files (not temporary files or the desktop), so that it can create proper back-ups and be able to restore them if necessary.

    Close all open windows and open Hijack This. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and then save it to NotePad. Click on “Edit” – “Select all” – “copy” and then “paste” into the thread.

    DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed.
     
  3. Lapdancer

    Lapdancer Thread Starter

    Joined:
    Dec 10, 2004
    Messages:
    37
    right saved it in programme files.
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,369
    First Name:
    Karen
    It will automatically be saved in program files with this direct download.
     
  5. Lapdancer

    Lapdancer Thread Starter

    Joined:
    Dec 10, 2004
    Messages:
    37
    Logfile of HijackThis v1.99.0
    Scan saved at 16:22:44, on 23/01/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AVPersonal\AVGUARD.EXE
    C:\Program Files\AVPersonal\AVWUPSRV.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\addvb.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
    C:\Program Files\ahead\InCD\InCD.exe
    C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Documents and Settings\Ian\My Documents\MsgPlus.exe
    C:\Program Files\AVPersonal\AVGNT.EXE
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Labtec\moffice.exe
    C:\WINDOWS\addlf.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Labtec\MOUSE32A.DAT
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
    C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
    C:\WINDOWS\System32\hpoipm07.exe
    C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\HijackThis\HijackThis.exe
    C:\Program Files\Microsoft Works\msworks.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 90.0.0.1:80
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {9CF55B4C-92A9-FCA0-F3F7-8F235449A8F8} - C:\WINDOWS\system32\netqr.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Documents and Settings\Ian\My Documents\MsgPlus.exe"
    O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Labtec\moffice.exe
    O4 - HKLM\..\Run: [10.tmp] C:\DOCUME~1\Ian\LOCALS~1\Temp\10.tmp.exe 3 10001
    O4 - HKLM\..\Run: [addlf.exe] C:\WINDOWS\addlf.exe
    O4 - HKLM\..\RunOnce: [addvb.exe] C:\WINDOWS\addvb.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MessengerPlus3] "C:\Documents and Settings\Ian\My Documents\MsgPlus.exe" /WinStart
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: HPAiODevice(hp psc 700 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
    O4 - Global Startup: Ulead Photo Express Calendar Checker For My Custom Edition.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: AOL Instant Messenger (TM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe (file missing)
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O15 - Trusted Zone: *.awmdabest.com
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.awmdabest.com (HKLM)
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094926528343
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab30149.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab30149.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{DBC9902E-E32D-4A4A-A076-1B379B2B2BCF}: NameServer = 90.0.0.1
    O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
    O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
    O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: WLTRYSVC - Unknown - C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe (file missing)
    O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\mfcli.exe (file missing)
     
  6. Lapdancer

    Lapdancer Thread Starter

    Joined:
    Dec 10, 2004
    Messages:
    37
    What do I do now?
    help:(
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,369
    First Name:
    Karen
    I will post with instructions shortly.
     
  8. Lapdancer

    Lapdancer Thread Starter

    Joined:
    Dec 10, 2004
    Messages:
    37
    Thank you cookiegal,I'll look back on later (dinner time here).
     
  9. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,369
    First Name:
    Karen
    First click: http://forums.techguy.org/attachment.php?attachmentid=44318

    to download cwsserviceremove.zip and unzip it to your desktop and have it ready to run later.
    ___________________________________________________________________________

    Click http://www.intermute.com/spysubtract/cwshredder_download.html to download CWShredder. Do Not run it yet. Download it to the desktop and have it ready to run later.

    ____________________________________________________________________

    Click: http://www.downloads.subratam.org/AboutBuster.zip to download AboutBuster created by Rubber Ducky.

    Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode.
    _____________________________________________________________________

    Now go ahead and set your computer to show hidden files like so:

    Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
    Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

    Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    ______________________________________________________________________

    Sign off the Internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.
    ______________________________________________________________________


    Click Start > Run > and type in:

    services.msc

    Click OK.

    In the services window find Remote Procedure Call (RPC) Helper.
    Right click and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.

    CAUTION: There is also a service named Remote Procedure Call (RPC) Locator and one called Remote Procedure Call (RPC) . These are the legitimate services. Do not stop those two.
    ______________________________________________________________________

    Restart to safe mode.

    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

    Perform the following steps in safe mode:
    ____________________________________________________________________

    Double click on the cwsserviceemove.reg file you downloaded at the beginning to enter into the registry. Answer yes when asked to have its contents added to the registry.
    ____________________________________________________________________

    Go to Start > Run and type Hijackthis. Press enter to start HijackThis. DO NOT OPEN ANYTHING ELSE!

    Put a check by these entries in Hijack This and click the "Fix Checked" button:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\fdlke.dll/sp.html#59130

    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {9CF55B4C-92A9-FCA0-F3F7-8F235449A8F8} - C:\WINDOWS\system32\netqr.dll

    O4 - HKLM\..\Run: [10.tmp] C:\DOCUME~1\Ian\LOCALS~1\Temp\10.tmp.exe 3 10001

    O4 - HKLM\..\Run: [addlf.exe] C:\WINDOWS\addlf.exe

    O4 - HKLM\..\RunOnce: [addvb.exe] C:\WINDOWS\addvb.exe

    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

    O9 - Extra button: AOL Instant Messenger (TM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe (file missing)

    O23 - Service: WLTRYSVC - Unknown - C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe (file missing)

    O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\mfcli.exe (file missing)


    Find and delete these files (you may not find them all):

    C:\WINDOWS\system32\fdlke.dll
    C:\WINDOWS\system32\netqr.dll
    C:\DOCUME~1\Ian\LOCALS~1\Temp - open the folder and delete its entire contents
    C:\WINDOWS\addlf.exe
    C:\WINDOWS\addvb.exe
    C:\WINDOWS\system32\mfcli.exe

    In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

    ________________________________________________________________________

    Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.
    _______________________________________________________________________

    Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do its thing.
    _______________________________________________________________________

    Boot back into Windows now.

    Turn off System Restore:

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.
    Restart your computer.

    Go to: http://housecall.trendmicro.com/ and do an online virus scan.

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.


    This hijacker is known to alter or delete certain files so check this out please:

    Download the Hoster from: http://members.aol.com/toadbee/hoster.zip. UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

    If you have Spybot S&D installed you will also need to replace one file. Go to: http://www.spywareinfo.com/~merijn/winfiles.html and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

    Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\Windows\system32\dllcache folder.

    Find shell.dll and right click on it. Choose Copy from the menu.
    Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.

    control.exe may have been deleted.
    See if control.exe is present in C:\windows\system32

    If control.exe isn't there, go to: http://www.richardthelionhearted.com/~merijn/winfiles.html#control, and download control.exe per the instructions at the site.

    IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended here: http://www.jfitz.com/tips/ie_security_config.html.

    Reboot and post another log please.
     
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