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aol error

Discussion in 'All Other Software' started by shamarketing, Oct 26, 2007.

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  1. shamarketing

    shamarketing Thread Starter

    Oct 26, 2007
    When I try to open AOL, I get the following error:
    "AOL will now install the files required for you to connect to the service. Click yes to install these files."
    When I click "yes", I get an hourglass, but nothing else happens.
    I have tried uninstalling/reinstalling AOL from internet download and AOL cd. Same error. I even tried COMPLETELY removing it with some powertool application before I used the software cd.
    recent history:
    computer is still under warranty and I just went through an extensive support phone call with a tech who found/removed (i thought) tons of spyware. apparently my norton was not working correctly and allowed all this crap to infect the pc.
    what should I do?
  2. rka0

    rka0 Banned

    Oct 12, 2007
    Hi shamarketing. Use this utility to remove all aol files
    Then try and reinstall aol. I do not want to do norton an injustice but I think you would be better off with avg antivirus and avg antispyware both are freeware and run without any problems.
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