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AOL Hangs while trying to print.

Discussion in 'Windows XP' started by MDC, Oct 2, 2008.

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  1. MDC

    MDC Thread Starter

    Joined:
    Apr 22, 2003
    Messages:
    33
    Operating System: Windows XP

    Sometimes while in AOL and I decide to print something from say a Web Site I was in, AOL Freezes.

    This happens after I hit the Print Icon and I’m in the Printer Menu.

    At that time I receive the following error: “C:program Files\AOL 9.1 \WAOL.exe Function Address 0x0 caused a protection fault. (Exception code 0xc0000005) Some or all property page (s) may not be displayed.”

    and again as I mentioned earlier, the system won’t let me do anything until I close out AOL. I can’t even cancel the print request.

    I can print fine any other place, i.e. Word, or Excel.

    I have had this problem off and on for sometime, and for awhile there I didn’t have this problem,. All of a sudden, it started again.

    I have spoken to AOL several times and they tell me to clear the Temp, and their Spool Folders. I do that and after awhile the problem comes back.

    I religiously run system maintenance programs like Quick Clean, and I don’t understand why I still have this problem when printing.

    Do you have any ideas?

    Do I have some parameter set too low, or do I have some setting set wrong?

    Please help!

    Thanks
     
  2. haycg

    haycg

    Joined:
    Jun 11, 2007
    Messages:
    377
    You may need AOL 9.1 if you have Vista. Not sure, I think I read that.
    I have Windows XP Home Edition and AOL 9.1 caused me a lot of trouble so
    I went back to AOL 9.0 Optimized SE I've tried other Versions of AOL and they
    all caused trouble except what I'm using.
     
  3. MDC

    MDC Thread Starter

    Joined:
    Apr 22, 2003
    Messages:
    33
    Hi haycg

    Thanks for the quick response!

    Did you have the same problem as I did, i.e. "C:program Files\AOL 9.1 \WAOL.exe Function Address 0x0 caused a protection fault. (Exception code 0xc0000005) Some or all property page (s) may not be displayed.”?

    I have Windows XP and I'm using AOL 9.1 as you thought.

    How can I get a copy of AOL 9.0 Optimized SE?

    Again thanks for your help!
     
  4. haycg

    haycg

    Joined:
    Jun 11, 2007
    Messages:
    377
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