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AOL Not Responding

Discussion in 'Windows XP' started by nuggyrush, Feb 20, 2005.

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  1. nuggyrush

    nuggyrush Thread Starter

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    When I run AOL 7.0, it always says not responding after it has loaded. I tried uninstalling and installed it a gain and it still doesn't work. Please help.
    Thank you very much
     
  2. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

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    If you call AOL, they will probably recommend 1 of 2 things.

    First they would say to uninstall and reinstall. But you have already tried that.

    Next they may suggest you upgrade the software to AOL 9.0.

    I take it you cannot get to the Sign On Screen then?
     
  3. nuggyrush

    nuggyrush Thread Starter

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    Yes, I got to the sign on screen for about 2 seconds and it just froze. When I upgrade it to 9.0 the same problem occured. Thanks
     
  4. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

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    Did you get the AOL CD in the mail? I thought it was maybe a bad copy.
     
  5. 4steve44

    4steve44

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    That's not all together a bad thing :p :D ;)
     
  6. DavidJ14

    DavidJ14 Banned

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    i dont like aim it causes other people to disconect every 5 min cuz my sis had it i told her to get trillian boom internet fine
     
  7. 4steve44

    4steve44

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    How are you connecting to the internet?
     
  8. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

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    It doesn't sound like nuggyrush can even reach the point to connect.

    They only get to the Sign On Screen for about 2 seconds before it freezes.

    Sounds like something possibly related to AOL's lovely software. :)
     
  9. yul

    yul

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    try removing view point media player (If installed) from add/remove programs and see if that helps.
     
  10. nuggyrush

    nuggyrush Thread Starter

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    I removed View Point media player but it still wouldn't respond. I am using my friend's ISP rigt now.
     
  11. nuggyrush

    nuggyrush Thread Starter

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    Do I have to delete the Viepoint folders too?
     
  12. yul

    yul

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    have u tried uninstalling viewpoint plz?
     
  13. mvg12303

    mvg12303

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    my aol sign on appears and froze. i called aol tech support already and the problem hasn't been solved. i uninstalled and reinstalled newer and older version of aol and still facing the same problem... :mad:
    i have dell computer and running windows xp.
    can someone help me solve this problem? thank you in advance!!! :)
     
  14. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

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    I don't know if this will actually help but guess it couldn't hurt to try. I don't use the newer versions of AOL but I know they come bundled with more things and processes.
    I'd try closing out some unnecessary programs. (using Ctrl Alt Delete)
    Disable your screen saver.
    Then try launching AOL again.
     
  15. fgreco

    fgreco

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    I have the same problem only I have 9.0 and I cant take it anymore. I tried everything you guys tried with viewpoint and everything.
     
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