1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Application Configuration error (XP)

Discussion in 'Virus & Other Malware Removal' started by ella_guru, Jul 29, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. ella_guru

    ella_guru Thread Starter

    Joined:
    Jul 29, 2010
    Messages:
    6
    Hey there,

    I'm on windows XP

    when it comes to installing many new applications (not pirated or anything) I get this error

    "C:\filelocation\program.exe

    This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

    It has happened both for the new MSN (Im stuck using windows messenger) and Ableton Live 8.03

    I've obviously tried reinstalling a whole bunch of times, but no luck. Is my only option here reformat, could it be something viral? Or something more simple (i hope!)

    Cheers and thanks a lot
     
  2. daz1

    daz1 Banned

    Joined:
    Nov 4, 2006
    Messages:
    2,664
    windows is telling you it cannot find the location of the file, usually a registry error/corruption

    is also a sign of a worm i think but not sure

    try to right clciki the application properties and look to see location, file type etc
    have you edited anything like folder locations ie location should be something like
    C:\Documents and Settings\daz\My Documents\ blar blar blar if its D or E or something else then try a system restore to well before this happened
    alternatively as it may be a worm then download install run scan save log post back a hijack this report
    if you can not run the scan then come back and click "report " and ask to be moved to malware/virus forum

    http://free.antivirus.com/hijackthis/
     
  3. ella_guru

    ella_guru Thread Starter

    Joined:
    Jul 29, 2010
    Messages:
    6
    thanks a lot daz!

    Is this the log you are looking for ?

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 7:55:42 AM, on 30/07/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\pdfforge Toolbar\SearchSettings.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\pdfforgeToolbarIE.dll
    O2 - BHO: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\pdfforge Toolbar\SearchSettings.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\pdfforgeToolbarIE.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
    O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\pdfforge Toolbar\SearchSettings.exe
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\System32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

    --
    End of file - 4426 bytes
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,528
  5. daz1

    daz1 Banned

    Joined:
    Nov 4, 2006
    Messages:
    2,664
    hi again, if our name does not have a shiled then we not allowed to analyse but can advise, appears to me you may have a iffy tool bar and an odd proxy so please click report and ask to be moved to malware/spyware forum, the bug guys will let you know but they busy, if its ok they will rediredt you back here
     
  6. ella_guru

    ella_guru Thread Starter

    Joined:
    Jul 29, 2010
    Messages:
    6
    Just checking if anyone has anymore suggestions. I did the update - avast and it came up with nothing. I can tell I'm close to the solution! : )
     
  7. ella_guru

    ella_guru Thread Starter

    Joined:
    Jul 29, 2010
    Messages:
    6
    Hey there I know are all busy , but ....

    any love ^_^?
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Application Configuration error
  1. GadgetPodda
    Replies:
    0
    Views:
    255
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/939369

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice