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Application has generated an exception that could not be handled. Process ID=0xf48 (3

Discussion in 'Windows XP' started by starletkatielee, Apr 8, 2009.

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  1. starletkatielee

    starletkatielee Thread Starter

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    :confused:

    Hi!
    Just wondering, do you know what this error means? I desperately need help. I have a Dell Inspiron 6400 Laptop with Windows XP and Vodafone USB Modem. Lately when I was using the Internet it was only doing GPRS and recently in the last week it changed to 3G connection. My laptop has blue screened and then the other day when using the internet I got an error saying:

    Application has generated an exception that could not be handled. Process ID=0xf48 (3912), Thread ID-0xdec (3564).

    My options were to click ok or cancel to debug. I tried both when the error msg came up and nothing worked.

    Ive called Vodafone to try to step me through what the error could be.

    Ive tried uninstalling and reinstalling the vodafone mobile connect software.
    Ive tried numerous different ways to get it to connect.

    Last time I tried to get it to connect it had the same error come up and then it made a loud beeping noise until I turned off the Laptop.

    I am so worried! I dont know what to do!

    Please help me!!!!!!!!!!!!!!!!
     
  2. bbearren

    bbearren

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    Does the laptop work normally with the USB Modem unplugged?
     
  3. starletkatielee

    starletkatielee Thread Starter

    Joined:
    Apr 8, 2009
    Messages:
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    Hi yes it works fine without the modem plugged in. Do you think its the modem I should send it back to them???
     
  4. bbearren

    bbearren

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    Messages:
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    It sounds like we've narrowed it down to either the USB Modem or the Vodafone software/drivers. I would advise that you put the pressure on Vodafone to solve this one for you.
     
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