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Arris TM822G Modem

Discussion in 'Networking' started by joegarf, May 12, 2015.

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  1. joegarf

    joegarf Thread Starter

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    Thinking about getting rid of the rented Comcast modem, and buying a Refurb Arris 822G, about $70.00, is this a wise choice, have the triple play, can this modem be used with my Asus router?:confused:
     
  2. plodr

    plodr

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    I recommend Motorola Surfboard (it does say Arris on the box).
    SB6121.
    Same price as the one you looked at
    http://www.bestbuy.com/site/motorol...cable-modem-black/2836657.p?id=1218357903729&
    but this is a new modem and not a refurb.

    I've used Surfboard models since 2004 with Comcast.

    Looks like you might have a problem with that model Arris and Comcast
    http://www.dslreports.com/forum/r28008353-New-TM722G-or-TM822G

    Read reviews before you buy a model to see how it works on Comcast otherwise you'll be wasting money.
     
  3. joegarf

    joegarf Thread Starter

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    Will the one you recommend work with my comcast triple play phone, does it have a phone connection on the rear?
     
  4. plodr

    plodr

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    No it does not work with triple play. I do not have phone with Comcast.

    If you have Triple Play, I believe you have to use the gateway Comcast provides. It is a modem/router in one unit. It also creates a free hotspot. This doesn't impact your setup but allows anyone with a Comcast internet account to access this free Xfinity hotspot when there is no free hotspot in the area.
     
  5. joegarf

    joegarf Thread Starter

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    My original thought was to return my Comcast Modem/Router, so i can save on rental, and purchase my own, but still keep my triple play phone, that why i was asking if the Arris TM822G is a good choice.. Some people say to purchase your own, or, don't bother, it's not worth the hassel. But you brought up the free hot spot that my current infinity Modem/Router creates. What does that exactly do, can neighbors use the signal, or no. As of now, i use my Asus router, not the Infinity, which is password protected, but the Infinity one, i am not sure now. This stuff is confusing, but trying to decipher all of this... Help is always appreciated.....what is your thoughts on returning the Infinity Modem/Router, and buying my own...:confused:
     
  6. plodr

    plodr

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    First if you have Triple play, I think you have to use a Comcast gateway device.
    If they allow you to purchase your own, here is where you look for approved devices
    http://mydeviceinfo.comcast.net/

    You really should be asking your Comcast questions in the Comcast forum
    http://forums.comcast.com/
     
  7. Couriant

    Couriant Trusted Advisor

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    Any cable internet company that you have VoIP services with you will need to use their phone modem (eMTA). They will not use any other modem that is not through them or, in some companies, direct from the manufacturer.

    Some companies however will allow you use the eMTA for internet only.
     
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