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ascentia j20 series lap top help

Discussion in 'Earlier Versions of Windows' started by godgirl, Jan 10, 2003.

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  1. godgirl

    godgirl Thread Starter

    Jan 10, 2003
    Im having a problem at start up. here is the best i can do to explain it.
    it ask to start with cd rom or without. with either choice it automatically wants to start by reading the a: drive and it says it can not read it and ask to abort retry or fail. then it says
    Device name: msd001
    no drives found
    bad command
    not found :\command.com
    not found :\extract.exe
    not found :\ readme.txt

    and then goes to

    what do i do?

    it is windows 95/98 operating system
  2. Rollin' Rog

    Rollin' Rog

    Dec 9, 2000
    Hi godgirl and welcome to TSG. So you are not able to start at all, just ending at an a:\> prompt?

    You shouldn't get an a:\> prompt unless there is a floppy in the floppy drive, be sure to remove any that may be present, and try again.

    If the messages continue, they are coming from the autoexec.bat and config.sys files. When did they start?

    When the computer first begins to boot, press and hold the ctrl key until you see a "Startup" menu. Select the "safe mode" option

    Once you are in safe mode, go to Start>Run and enter: msconfig

    On the msconfig "General" page, remove the checks for "process config.sys" and "process autoexec.bat" and click OK; then reboot.

    Does it reboot normally?

    These instructions are for Win98, if you have Win95 you will not have msconfig. In that case, tap the f8 key repeatedly when first starting to get the Startup menu and instead choose the "command prompt" option. Once you are at the c:\> prompt enter each bold line:

    ren autoexec.bat autoexec.old
    ren config.sys config.old
    (to reboot)
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