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Thread Starter
Nov 17, 2001
Out of nowhere a computer I have has developed startup problems. When it starts, I get a sequence of error messages. The following programs all give me a "this program has performed an illegal operation and will shut down" When I look at details it's always a problem in ASICLAYER.DLL

the programs are in order


Malware Specialist
Mar 19, 2001
Hiya and Welcome

First off, it seems as if its a usual error with ASICLAYER.DLL.

But not any answers as of yet.

Is this just on startup, or does it occur at any other times? Also, have you loaded any software lately?

We'll see if its to do with any of your programs loading up at startup.
Go to Run and type MSINFO32
On the left choose Software Enviroment, then Startup Programs. copy/paste the list.




Thread Starter
Nov 17, 2001
Hi Eddie,
Thanks for the reply!
I've just had "Road Runner" BroadBand web access installed. For the installation they installed a "custom" version of IE (it has a Road Runner instead of a MS flag in the corner) and outlook express. The only other thing they did was install a NIC (3com) and set up TCP/IP. It's set up with a Toshiba PCX 1100U cable modem. I've talked to a few other people that have had this service installed and none have had this problem.
Other than that I've installed no new software.
This problem occurs at bootup and keeps popping up every time I close it...eventually locking up the pc. When i reboot....same thing.
Thinking of formatting but 1. it would take considerable time to reinstall all my software and 2. I hate to let a problem get the best of me.
Thanks for the Help!
Newburgh, New York USA

Below I've pasted the list you mentioned:
Webshots Startup Group E:\Webshots\WebshotsTray.exe
Microsoft Office Startup Group "C:\Program Files\Microsoft Office\Office\OSA9.EXE" -b -l
CleanSweep Smart Sweep-Internet Sweep Startup Group "F:\Symantec\Norton SystemWorks\Norton CleanSweep\csinsm32.exe"
ZoneAlarm Common Startup Group "E:\Zone Labs\ZoneAlarm\ZoneAlarm\zonealarm.exe" -nopopup
ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
SystemTray Registry (Machine Run) SysTray.Exe
TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe
Norton Auto-Protect Registry (Machine Run) F:\SYMANTEC\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
AtiPTA Registry (Machine Run) Atiptaxx.exe
HPSCANMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\hpsjvxd.exe
StillImageMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\STIMON.EXE
Norton eMail Protect Registry (Machine Run) F:\Symantec\Norton SystemWorks\Norton AntiVirus\POPROXY.EXE
SO5 Integrator Pass Two Registry (Machine Run) C:\WINDOWS\SOINTGR.EXE
POINTER Registry (Machine Run) C:\Program Files\Microsoft Hardware\Mouse\point32.exe
QuickTime Task Registry (Machine Run) C:\WINDOWS\SYSTEM\QTTASK.EXE
NPROTECT Registry (Machine Run) F:\Symantec\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
SymTray - Norton SystemWorks Registry (Machine Service) C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
ScriptBlocking Registry (Machine Service) "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
SO5 Integrator Pass One Registry (Machine Service) C:\WINDOWS\SOINTGR.EXE
Machine Debug Manager Registry (Machine Service) C:\WINDOWS\SYSTEM\MDM.EXE
TrueVector Registry (Machine Service) C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
MiniLog Registry (Machine Service) C:\WINDOWS\SYSTEM\ZONELABS\MINILOG.EXE -service
NPROTECT Registry (Machine Service) F:\Symantec\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
SchedulingAgent Registry (Machine Service) mstask.exe
CSINJECT.EXE Registry (Machine Service) F:\Symantec\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE


Malware Specialist
Mar 19, 2001

What with your Roadrunner ISP, and my Coyote avatar..... :p

Anyway, the startup, then I'm off.

Webshots: Screensaver program that automatically downloads from the webshots web site. Not required

Microsoft Office Startup: Resource hog that launches common Microsoft Office components to help speed up the launch of Office programs. Osa9.exe is the Office 2000 equivalent. Some users claim there's no difference with our without it but it isn't required anyway

CleanSweep Smart Sweep-Internet Sweep: Automatic logging of installs from Norton CleanSweep - available via Start -> Programs - not required

ZoneAlarm: Keep, you're on all the time.

ScanRegistry: Keep

SystemTray: Keep

TaskMonitor: The Task Monitor the disk-access patterns of programs when they are started and stores this information in log files in the Applog folder. Task Monitor also records the number of times you use a program. The Disk Defragmenter tool uses this information to optimize your hard disk so that programs that you use frequently are loaded faster. Not required - but can be useful

NAV DefAlert: Norton Anti-Virus Definitions Alert. Warns you if virus definitions are out of date. You should update definitions on at least a weekly basis anyway if you use the internet regularly

Norton Auto-Protect: Keep

AtiPTA: Control panel for the ATI series of video cards allowing access to such features as display resolution, colour depth, etc. Available via Start -> Settings -> Control Panel -> Display - not required

HPSCANMonitor: HP scanning software that enables you to scan images from your scanner. Needed if you're using the scanner. If unavailable via Start -> Programs

StillImageMonitor: If your scanner does not have a button to initiate scanning you kill stimon. Even if it does have a button, you can still manually launch the scanning application. If unavailable via Start -> Programs

Norton eMail Protect: Proxy E-mail protection from Norton Anti-Virus. If you have it installed, leave it enabled to automatically check for suspect attachments in E-mails that may contain viruses. E-mails are scanned on a proxy server before being downloaded to your system

SO5 Integrator Pass Two: StarOffice 5 Maybe keep.

POINTER: Your mouse

QuickTime Task: System Tray access to Apple's "Quick Time" viewer from version 5 onwards. Not required

Pop-Up Stopper: Keep


SymTray: Keeps all System Tray icons for Norton SystemWorks together to reduce clutter. Optional

ScriptBlocking: Update to Norton AntiVirus 2001. Detects certain types of script-based viruses without the need for specific virus definitions - such as JavaScript and VBScript. This will help protect you from these viruses even before virus definitions are available

Machine Debug Manager: Used by developers for debugging. Those who have encountered it have unchecked it with no degradation in performance. Not required

TrueVector: Even if you don't have Zone Alarm run at start-up you do need this

MiniLog: Keep

SchedulingAgent: Microsoft Scheduling Agent displayed as a box with a stopwatch in the System Tray - only needed if you have regular scheduled disk defragmenting, ScanDisk, etc. Recommend you run these at regular intervals anyway so not needed as they can interrupt other programs

CSINJECT.EXE: Part of Quarterdeck/Norton CleanSweep -needed for CleanSweep Smart Sweep-Internet Sweep. Can start logging manually if this doesn't load when automatic monitoring is set. Not required

Okay, go to Run and type MSCONFIG, go to startup tab and uncheck all that you don't want. Apply and restart. if you're unsure with any, do them seperately, but Applying and Restarting each time.


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