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Discussion in 'All Other Software' started by pcguy, Nov 17, 2001.

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  1. pcguy

    pcguy Thread Starter

    Nov 17, 2001
    Out of nowhere a computer I have has developed startup problems. When it starts, I get a sequence of error messages. The following programs all give me a "this program has performed an illegal operation and will shut down" When I look at details it's always a problem in ASICLAYER.DLL

    the programs are in order
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Mar 19, 2001
    Hiya and Welcome

    First off, it seems as if its a usual error with ASICLAYER.DLL.

    http://groups.google.com/groups?q=ASICLAYER.DLL&hl=en&rnum=1&[email protected]

    But not any answers as of yet.

    Is this just on startup, or does it occur at any other times? Also, have you loaded any software lately?

    We'll see if its to do with any of your programs loading up at startup.
    Go to Run and type MSINFO32
    On the left choose Software Enviroment, then Startup Programs. copy/paste the list.


  3. pcguy

    pcguy Thread Starter

    Nov 17, 2001
    Hi Eddie,
    Thanks for the reply!
    I've just had "Road Runner" BroadBand web access installed. For the installation they installed a "custom" version of IE (it has a Road Runner instead of a MS flag in the corner) and outlook express. The only other thing they did was install a NIC (3com) and set up TCP/IP. It's set up with a Toshiba PCX 1100U cable modem. I've talked to a few other people that have had this service installed and none have had this problem.
    Other than that I've installed no new software.
    This problem occurs at bootup and keeps popping up every time I close it...eventually locking up the pc. When i reboot....same thing.
    Thinking of formatting but 1. it would take considerable time to reinstall all my software and 2. I hate to let a problem get the best of me.
    Thanks for the Help!
    Newburgh, New York USA

    Below I've pasted the list you mentioned:
    Webshots Startup Group E:\Webshots\WebshotsTray.exe
    Microsoft Office Startup Group "C:\Program Files\Microsoft Office\Office\OSA9.EXE" -b -l
    CleanSweep Smart Sweep-Internet Sweep Startup Group "F:\Symantec\Norton SystemWorks\Norton CleanSweep\csinsm32.exe"
    ZoneAlarm Common Startup Group "E:\Zone Labs\ZoneAlarm\ZoneAlarm\zonealarm.exe" -nopopup
    ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
    SystemTray Registry (Machine Run) SysTray.Exe
    TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe
    NAV DefAlert Registry (Machine Run) F:\SYMANTEC\NORTON~1\NORTON~2\DEFALERT.EXE
    Norton Auto-Protect Registry (Machine Run) F:\SYMANTEC\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
    AtiPTA Registry (Machine Run) Atiptaxx.exe
    HPSCANMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\hpsjvxd.exe
    StillImageMonitor Registry (Machine Run) C:\WINDOWS\SYSTEM\STIMON.EXE
    Norton eMail Protect Registry (Machine Run) F:\Symantec\Norton SystemWorks\Norton AntiVirus\POPROXY.EXE
    SO5 Integrator Pass Two Registry (Machine Run) C:\WINDOWS\SOINTGR.EXE
    POINTER Registry (Machine Run) C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    QuickTime Task Registry (Machine Run) C:\WINDOWS\SYSTEM\QTTASK.EXE
    Pop-Up Stopper Registry (Machine Run) "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\DPPS2.EXE"
    NPROTECT Registry (Machine Run) F:\Symantec\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    SymTray - Norton SystemWorks Registry (Machine Service) C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    ScriptBlocking Registry (Machine Service) "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    SO5 Integrator Pass One Registry (Machine Service) C:\WINDOWS\SOINTGR.EXE
    Machine Debug Manager Registry (Machine Service) C:\WINDOWS\SYSTEM\MDM.EXE
    TrueVector Registry (Machine Service) C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
    MiniLog Registry (Machine Service) C:\WINDOWS\SYSTEM\ZONELABS\MINILOG.EXE -service
    NPROTECT Registry (Machine Service) F:\Symantec\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    SchedulingAgent Registry (Machine Service) mstask.exe
    CSINJECT.EXE Registry (Machine Service) F:\Symantec\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
  4. eddie5659

    eddie5659 Moderator Malware Specialist

    Mar 19, 2001

    What with your Roadrunner ISP, and my Coyote avatar..... :p

    Anyway, the startup, then I'm off.

    Webshots: Screensaver program that automatically downloads from the webshots web site. Not required

    Microsoft Office Startup: Resource hog that launches common Microsoft Office components to help speed up the launch of Office programs. Osa9.exe is the Office 2000 equivalent. Some users claim there's no difference with our without it but it isn't required anyway

    CleanSweep Smart Sweep-Internet Sweep: Automatic logging of installs from Norton CleanSweep - available via Start -> Programs - not required

    ZoneAlarm: Keep, you're on all the time.

    ScanRegistry: Keep

    SystemTray: Keep

    TaskMonitor: The Task Monitor the disk-access patterns of programs when they are started and stores this information in log files in the Applog folder. Task Monitor also records the number of times you use a program. The Disk Defragmenter tool uses this information to optimize your hard disk so that programs that you use frequently are loaded faster. Not required - but can be useful

    NAV DefAlert: Norton Anti-Virus Definitions Alert. Warns you if virus definitions are out of date. You should update definitions on at least a weekly basis anyway if you use the internet regularly

    Norton Auto-Protect: Keep

    AtiPTA: Control panel for the ATI series of video cards allowing access to such features as display resolution, colour depth, etc. Available via Start -> Settings -> Control Panel -> Display - not required

    HPSCANMonitor: HP scanning software that enables you to scan images from your scanner. Needed if you're using the scanner. If unavailable via Start -> Programs

    StillImageMonitor: If your scanner does not have a button to initiate scanning you kill stimon. Even if it does have a button, you can still manually launch the scanning application. If unavailable via Start -> Programs

    Norton eMail Protect: Proxy E-mail protection from Norton Anti-Virus. If you have it installed, leave it enabled to automatically check for suspect attachments in E-mails that may contain viruses. E-mails are scanned on a proxy server before being downloaded to your system

    SO5 Integrator Pass Two: StarOffice 5 http://www.pathtech.org/staroffice/faq/faq.html Maybe keep.

    POINTER: Your mouse

    QuickTime Task: System Tray access to Apple's "Quick Time" viewer from version 5 onwards. Not required

    Pop-Up Stopper: Keep

    NPROTECT: Keep

    SymTray: Keeps all System Tray icons for Norton SystemWorks together to reduce clutter. Optional

    ScriptBlocking: Update to Norton AntiVirus 2001. Detects certain types of script-based viruses without the need for specific virus definitions - such as JavaScript and VBScript. This will help protect you from these viruses even before virus definitions are available

    Machine Debug Manager: Used by developers for debugging. Those who have encountered it have unchecked it with no degradation in performance. Not required

    TrueVector: Even if you don't have Zone Alarm run at start-up you do need this

    MiniLog: Keep

    SchedulingAgent: Microsoft Scheduling Agent displayed as a box with a stopwatch in the System Tray - only needed if you have regular scheduled disk defragmenting, ScanDisk, etc. Recommend you run these at regular intervals anyway so not needed as they can interrupt other programs

    CSINJECT.EXE: Part of Quarterdeck/Norton CleanSweep -needed for CleanSweep Smart Sweep-Internet Sweep. Can start logging manually if this doesn't load when automatic monitoring is set. Not required

    Okay, go to Run and type MSCONFIG, go to startup tab and uncheck all that you don't want. Apply and restart. if you're unsure with any, do them seperately, but Applying and Restarting each time.


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