Hi
i am a technician with a gaming company. i had a client call me with a problem installing one of our games(Sudden Strike)
Problem: during the installation process, he gets an I/O error about the file sound.rus being corrupted.
Attempted fixes: everything that i can think of. from installing from the HD to disabeling certain devices while installing. to upgrading the OS, he even went as far as reformating and reinstalling the OS.
now he brought a functionnal game from another source and it gave the same error. the game will not install. and he tried installing other software on his system and they al worked fine.
i am sure i forgot to mention some of the tips i suggested to him. any insight into this will be greatly appreciated.
cheers
i am a technician with a gaming company. i had a client call me with a problem installing one of our games(Sudden Strike)
Problem: during the installation process, he gets an I/O error about the file sound.rus being corrupted.
Attempted fixes: everything that i can think of. from installing from the HD to disabeling certain devices while installing. to upgrading the OS, he even went as far as reformating and reinstalling the OS.
now he brought a functionnal game from another source and it gave the same error. the game will not install. and he tried installing other software on his system and they al worked fine.
i am sure i forgot to mention some of the tips i suggested to him. any insight into this will be greatly appreciated.
cheers