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Asus BD-ROM Drive not recognising certain disc's

Discussion in 'Windows 7' started by Clueless79, Apr 3, 2015.

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  1. Clueless79

    Clueless79 Thread Starter

    Joined:
    Apr 3, 2015
    Messages:
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    Hi there,

    I have an Asus Notebook N53SV series computer which I use to play games mostly but yesterday my disc drive has stopped working. It was working just fine the night before and I don't understand how it could just stop working. I uninstalled a game as I have brought a new game and I didn't have sufficient space on my hard drive to run the new game. Once the uninstall was complete I restarted my computer and placed the new game disc in the DVD drive and the auto run window didn't come up. I clicked on the windows Icon and checked in Device Manager and it states that it is working properly. I put a DVD in and it worked so I tried the Game disc in another computer and it worked so its not the disc. Its like it just doesn't recognise that there is a disc in there or something. I have searched the net and tried every thing it suggested and nothing worked. I have uninstalled the BD drive program and re installed it and it still isn't working. There is no reason the disc would not work in my computer so I'm stuck and have no idea where to go from here. Please Help. :confused::(

    Cheers
     
  2. CleaverX

    CleaverX

    Joined:
    Sep 27, 2012
    Messages:
    1,323
    Device Manager only reports whether a device has a driver installed or not. So your drive could be malfunctioning (not reading any disks) but still be seen as working properly by DM.
    If you are still covered by warranty reach out to Asus Tech Support.
    If not, start checking ebay for a replacement drive.
     
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