claudiamthompson
Thread Starter
- Joined
- Jun 10, 2009
- Messages
- 227
Hello,
I am very computer illiterate but somehow I managed to get some of my other computer problems solved yesterday.
The problem is though, that during all of that, I discovered that when I click on MY COMPUTER, the DVD RW thing is no longer there, I cannot play CDs any longer.
I had uninstalled Nero Essentials that a computer repair guy had installed onto my computer without me knowing he was going to do that. And without realizing it would do any harm to my computer, I had uninstalled it. So I am not sure but I think that may have had something to do with me now having the missing DVD RW drive. I looked and on my computer under Drives it says ASUS DRW-20B1LT.
Does anybody have any idea how to fix this? I tried going to my RUN thing and typing in
devmgmt.msc and it brought up the thing where it says ASUS DRW-20B1LT and there is a yellow exclammation point next to it. Next I tried uninstalling that and then asking the computer to find and install new stuff. Still I can not find the DVD RW drive. I then tried reinstalling the Nero Essentials but when I got to the end of the installation it said no longer available and that I'd have to buy it, which I cannot afford to do. I did however install Nero 12 last night.
So thats as far as I have gotten with it. I tried going to the ASUS place online but there isnt anything there about DVD Drives.
Can anyone help please?
Claudia
I am very computer illiterate but somehow I managed to get some of my other computer problems solved yesterday.
The problem is though, that during all of that, I discovered that when I click on MY COMPUTER, the DVD RW thing is no longer there, I cannot play CDs any longer.
I had uninstalled Nero Essentials that a computer repair guy had installed onto my computer without me knowing he was going to do that. And without realizing it would do any harm to my computer, I had uninstalled it. So I am not sure but I think that may have had something to do with me now having the missing DVD RW drive. I looked and on my computer under Drives it says ASUS DRW-20B1LT.
Does anybody have any idea how to fix this? I tried going to my RUN thing and typing in
devmgmt.msc and it brought up the thing where it says ASUS DRW-20B1LT and there is a yellow exclammation point next to it. Next I tried uninstalling that and then asking the computer to find and install new stuff. Still I can not find the DVD RW drive. I then tried reinstalling the Nero Essentials but when I got to the end of the installation it said no longer available and that I'd have to buy it, which I cannot afford to do. I did however install Nero 12 last night.
So thats as far as I have gotten with it. I tried going to the ASUS place online but there isnt anything there about DVD Drives.
Can anyone help please?
Claudia