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ASUS Laptop, black screen on startup [HELP]

Discussion in 'Hardware' started by chaz4594, Sep 14, 2014.

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  1. chaz4594

    chaz4594 Thread Starter

    Jan 23, 2013

    I've had my ASUS K55A laptop for just over a year now.

    I was using it fine one night, turned it off correctly and went to sleep.

    The next day I went to use it and when I turned it on it only displayed a black scree (no display).

    I can't even hear the fan or eject the disc tray.

    I've tried it with the battery and without, with the charger plugged in and without.

    All the LED Symbol lights flash green apart from the battery light which flashes orange when the battery is connected and even when it's disconnected.

    I've tried the holding my finger on the power button to drain the battery but it didn't work either.

    I've ordered a new battery as I've read that some laptops can only function properly with a battery....

    Anyone got and advise or diagnostics?

    Any help would be appreciated, thank you in advance.
  2. managed

    managed Trusted Advisor Spam Fighter

    May 24, 2003
    First Name:
    Do you get anything at all on the screen when you switch it on ?
  3. Foijer


    Sep 14, 2014
    All laptops will turn on even without a battery, so that's not your problem. When power cycling, was the laptop unplugged with the battery out (to drain the power). Does the screen turn from black/not on to black screen on with nothing showing?

  4. chaz4594

    chaz4594 Thread Starter

    Jan 23, 2013
    Hi guys,

    Nope, no display at all even when power cycling.

  5. CoolBurn


    Dec 5, 2013
    What is the full model of the K55A? (K55A-XXxx)
    The full model should be marked on the bottom side of the laptop.
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