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Asus laptop blue screen of death!

Discussion in 'Windows 7' started by hannahs12, Feb 2, 2013.

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  1. hannahs12

    hannahs12 Thread Starter

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    Help! My ASUS X44H laptop w/ windows 7 has the blue screen of death. I have recovery discs from ASUS, but after the screen says "loading windows files" it returns to the blue screen which says
    "a problem has been detected and windows shut down, etc...
    PAGE_FAULT_IN_NONPAGED_AREA...blah blah blah, and
    Technical information:***STOP:0x00000050 (0x87840000,0x00000000,0x8B879B13,0x00000000)
    I welcome any ideas!
     
  2. rainforest123

    rainforest123

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    Hello & Welcome to Tech Guy Forum, hannah.

    blah blah blah

    Please read
    http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023(v=vs.85).aspx

    Run the mem diag from the W7 DVD at boot, or from the repair environment, for at least 8 hours, or until an error appears.

    blah blah blah :)

    http://www.sevenforums.com/tutorials/681-startup-repair.html

    edit:
    Thanks for providing your laptop brand & model #.

    For future reference, you might be able to find information here.
    http://us.acer.com/ac/en/US/content/drivers

    end edit

    RF123
     
  3. hannahs12

    hannahs12 Thread Starter

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    Thanks for the info rainforest123! I'm reading the Microsoft info now. I tried to start the Memory diagnostic, but I got another error message saying 'unableto perform.....etc" The discs I have are recovery discs(2) from Asus, I don't know if a Windows 7 is on these. I'm trying again to run the discs-I think I have to change settings first.
     
  4. hannahs12

    hannahs12 Thread Starter

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    Ok, one disc says 'window 7 recovery media', the other 'driver disc for 64-bit software'. I still can't get them to load, screen goes right to blue screen!
     
  5. rainforest123

    rainforest123

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  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    PAGE_FAULT_IN_NONPAGED_AREA.
    Can relate to faulty memory [Ram] of a driver problem etc.

    Using the Recovery Disk - will take the Pc back to factory settings.
    All data and files will be lost.
    Without the Win 7 install DVD - you do not have many options.

    It is worth seeing if it will start in safe mode - tap F8 as the Pc is starting up
    Also tapping F8 - there may be a Repair My Computer option.

    ASUSTeK Computer Inc. -Support- Troubleshooting X44H
    http://support.asus.com/Troubleshoo...H&s=360&hashedid=mc6dHCG4zAmKZ2tp&os=&no=1775
    How to use Linux live Cd to backup files from a dead Pc
     
  7. rainforest123

    rainforest123

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    blues_harp28:
    I have covered the mem as a possible issue & suggested the W7 mem diag.
    :)

    RF123
     
  8. hannahs12

    hannahs12 Thread Starter

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    Hi! Thanks for all the help. It won't start in safe mode, I'll have to get a windows 7 repair disc!
     
  9. rainforest123

    rainforest123

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    hannah:
    Thanks for the update.

    Please keep us posted.

    If a computer won't start in safe mode, the problem is caused by only 4 things; 1 of which is malfunctioning ram.

    Best of success.

    RF123
     
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