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Asus laptop help

Discussion in 'DOS/Other' started by Lunderandy, Sep 2, 2019.

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  1. Lunderandy

    Lunderandy Thread Starter

    Joined:
    Sep 2, 2019
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    My Asus ZenBook UX330u power light is on with black screen. When I shut it down it turns back on with black screen? I can’t do anything with it!
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,424
    Go download MS Media Creation Tool. Run it to Generate a Windows setup DVD or USB memory stick. Boot with it and choose Repair on the second screen.
     
  3. Lunderandy

    Lunderandy Thread Starter

    Joined:
    Sep 2, 2019
    Messages:
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    I made a ms media creation tool on a usb thumb drive but can’t get it to boot to the usb?
     
  4. bassfisher6522

    bassfisher6522

    Joined:
    Aug 8, 2008
    Messages:
    1,252
    You have to change the boot order in the BIOS to USB first in the boot order....restart PC and it should boot from USB.
     
  5. Lunderandy

    Lunderandy Thread Starter

    Joined:
    Sep 2, 2019
    Messages:
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    I wish I could do that. But with a black screen I can’t get into the bios to change the boot order.
     
  6. Fireflycph

    Fireflycph

    Joined:
    Apr 1, 2016
    Messages:
    975
    First Name:
    Morten
    Do you have an external monitor you can hook it up to?
     
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