Asus rog strix gl503vd Doesnt start (only 3 months old)

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TintedHaze

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Nov 14, 2018
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Hi everyone. Im looking for some help/insight on how to solve the problem that stops me from using my almost brand new computer.

I bough an Asus Rog Strix Gaming Laptop 3 months ago. I left it on one night, and instead of going to sleep for the night, it shut itself off.

So everytime i press the Power button, the keyboard lights up but nothing happens after that. No fan noises, nothing on the screen. The most strangest part? Everytime i plug my charger into it (or unplug when battery has plenty of charge) it automatically shuts off. Also if I hold the power button for a minute to drain static charge, the laptop and the keyboard lighting shuts off atter the 7th second. Im close to giving up and just chucking the almost 2000$ new laptop in the garbage. If anyone can help me, please.... reply
 
Joined
Mar 30, 2014
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Since it's still under warranty, get on the phone with Asus Support. They need to solve the problem, not you.
 
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