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Asus rog strix gl503vd Doesnt start (only 3 months old)

Discussion in 'Hardware' started by TintedHaze, Nov 14, 2018.

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  1. TintedHaze

    TintedHaze Thread Starter

    Joined:
    Nov 14, 2018
    Messages:
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    Hi everyone. Im looking for some help/insight on how to solve the problem that stops me from using my almost brand new computer.

    I bough an Asus Rog Strix Gaming Laptop 3 months ago. I left it on one night, and instead of going to sleep for the night, it shut itself off.

    So everytime i press the Power button, the keyboard lights up but nothing happens after that. No fan noises, nothing on the screen. The most strangest part? Everytime i plug my charger into it (or unplug when battery has plenty of charge) it automatically shuts off. Also if I hold the power button for a minute to drain static charge, the laptop and the keyboard lighting shuts off atter the 7th second. Im close to giving up and just chucking the almost 2000$ new laptop in the garbage. If anyone can help me, please.... reply
     
  2. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    3,430
    Since it's still under warranty, get on the phone with Asus Support. They need to solve the problem, not you.
     
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