Asus X553MA wifi 5ghz?

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gambino007

Thread Starter
Joined
May 22, 2013
Messages
10
Good evening all,

My laptop according to the specs has the ability to connect to the 5G network from my network provider but my laptop only shows the 2G network. i can see the 5g network on my phone and connect to it but it doesn't show on this laptop.

I have more recently been playing around with the settings and not sure what I've done but i lose connection every few minutes so i have deleted the driver and reinstalled it which resolved the issue. when searching for driver updates i came across three different drivers for the Wireless, my laptop came pre installed with broadcom but i can see on the support page of Asus for this laptop model that there are downloads for Realtek, Qualcom and ralink.

Can i use any of these or do i have to use Broadcom?

can anyone advise how to unlock the ability to view 5GHz networks?
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,442
Asus will use different manufacturers of wireless cards
hence the reason you have different drivers for different manufacturers cards
The device in your pc is a broadcom ad thats what you need to use

Not all cards will work with the 5GHz network

download xirrus and show us a screen shot - lets see if it sees the 5GHz signal
------------------------------------------------------------------------
Run Xirrus Wi-Fi Inspector
Download and install

If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file to the faulty PC and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

http://go.pardot.com/l/66982/2015-01-26/2361i
enter you details
Download this file "DOWNLOAD WI-FI INSPECTOR Vx.xx "
( the site now appears to allow webbased emails like gmail, hotmail, outlook and yahoo now )

There is also a xirrus gadget, But that does not have all the fuctionality "DOWNLOAD GADGET Vx.xx

Alternative links - Use the links below
Do NOT use any of the download managers offered - Cnet , just use the direct link below - and click on the download button
http://www.softpedia.com/get/Network-Tools/Network-Monitoring/Xirrus-Wi-Fi-Inspector.shtml
http://download.cnet.com/Xirrus-Wi-Fi-Inspector/3000-18508_4-75758254.html


Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You will need to have NET Framework installed for the WiFi Inspector to function.
Stand alone version of.net framework http://www.microsoft.com/en-gb/download/details.aspx?id=42642
On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

Run the program

A user guide is available here
http://www.xirrus.com/cdn/pdf/xirruswifiinspectorguide1-2-0

post a screen shot of the program running.
if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)


Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
note: the signal level is a negative number, so for example -88 is worst and -40 is better

To post a screen shot of the active window.

Windows XP
Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.

Vista or Windows 7
you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/

Windows 8 & 10
you can use the snipping tool > Open Snipping Tool
(From the Windows 8 Start Screen, or windows 10 Search, type "snip" and press enter)
(From windows 10 - All Apps>Windows Accessories>Snipping Tool
>Press the Esc. key.
>go back to your Windows 8 start screen - Swipe from left or press Window Button
>Press Ctrl+PrntScr button to use Snipping Tool
see here
http://www.pcadvisor.co.uk/opinion/windows/3415854/how-take-screenshot-in-windows-8/
http://www.pcadvisor.co.uk/how-to/windows/3405830/how-take-screenshot-in-windows-8/

To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
 

gambino007

Thread Starter
Joined
May 22, 2013
Messages
10
Thanks for the prompt response.
upload_2015-12-6_19-50-11.png

my SSID is VM-14999-2G. It doesn't see any 5g networks
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,442
Then I suspect the adapter does not support 5GHz
 

gambino007

Thread Starter
Joined
May 22, 2013
Messages
10
:( I'd have assumed it'd be something that is disabled and would need to be enabled, that's fine. Thanks a lot for your help
 
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