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Asus ZenBook Flip UX360CA black streaks

Discussion in 'Hardware' started by Alienstar, Aug 25, 2016.

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  1. Alienstar

    Alienstar Thread Starter

    Aug 25, 2016
    I hope this is the right place, since I don't know if it is hardware or software.

    20160825_155258.jpg 20160825_184922.jpg Bought a new Asus ZenBook Flip about a month ago. I noticed these black streaks before but didn't pay any attention to them. After 2 1/2 weeks the laptop was slow and finally hung itself up. Touchscreen, keyboard and mouse didn't work anymore. Practically frozen. Took it to Asus to repair(there everything worked fine, except for the black streaks. They reinstalled Windows 10. 2 days after I picked up my repaired laptop, I noticed these black streaks again and it seems as if the laptop is slow and hangs itself up shortly. Touchscreen, keyboard and mouse work. Hopefully someone has an idea and can help me to identify this problem.

    Is it better to get the laptop repaired or better to get it exchanged?

    Thanks for your opinion and thoughts.
  2. managed

    managed Trusted Advisor Spam Fighter

    May 24, 2003
    First Name:
    I would try to exchange it, it looks like a video or ram problem to me and it's clear it isn't fixed.
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