1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Athlon Processor versus Pentinum Processor in Windows XP

Discussion in 'Windows XP' started by catsus2, Feb 5, 2006.

Thread Status:
Not open for further replies.
Advertisement
  1. catsus2

    catsus2 Thread Starter

    Joined:
    Sep 13, 2004
    Messages:
    31
    I recently upgraded to a HP,Media Center editon pc, Windows XP, AMD Athlon 64 3800+2.4 GHz Processor.

    When trying to install Photoshop Album 1.0, I receive this message, "This operating system is not supported by Adobe Photoshop Album. We support Windows 98SE, ME, 2000 , XP Intel Pentium III or 4 processor".

    Could my problem with installation be the Athlon processor? When purchasing this computer, our salesman convinced us that the Athlon was just as good as the Pentinum Processor. Any thoughts on this? My computer is less than a week old and having serious thoughts about returning it. I have had problems with other installations. Am I to expect more problems with software and the Athlon processor. Any helpful suggestions will be appreciated. I am getting desperate for advice about the processor.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,484
    First Name:
    Frank
    What the message is telling you is that Windows Media Center Edition 2005 is not one of the operating systems that Adobe Photoshop Album 1.0 supports. It has nothing to do with whether an Intel processor or an AMD processor is installed. I checked the system requirements for the newer version 2.0, and it also is not supported by Windows MCE 2005.

    By the way, Adobe Photoshop Album 1.0 has a 13.5 MB patch for it and will upgrade it to version 1.0.1. You can get it from here.

    -------------------------------------------------------------------------------------
     
  3. catsus2

    catsus2 Thread Starter

    Joined:
    Sep 13, 2004
    Messages:
    31
    Even so....don't like the Media Center Edition and will be returning for exchange for a professional edition of HP. I have experienced enough incompatible issues and time to move on. Actually, the media center did not offer much other than viewing photos as a slideshow and watching and Buring DVD's. The Muvee feature was cute but the resolution of photos used had to be extremely large for clear playback at full screen. I can add the software I want to a "Professional" and won't have to work around the media issues.

    Thanks for your opinion.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,484
    First Name:
    Frank
    You might be happier with the "Home Edition" of Windows XP.

    Depending on how long it's been since you purchased that computer and your reason for returning it, you may have to pay a restocking fee or take a cut in the purchase price. It all depends on your store's policy. Computer salesmen are out to make money, so you can't totally rely on them to give you a straight answer when purchasing a new computer. You'd be better off with bringing someone along who has some computer savvy.

    -------------------------------------------------------------------------------------
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/440153

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice