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ATI Radeon 9550 blacking out

Discussion in 'Hardware' started by streder, Jul 17, 2006.

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  1. streder

    streder Thread Starter

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    I got an ATI 9550 video card for my system and did not have problems until recently. I try to play games (Flatout, HalfLife2, GTA San Andreus, DOOM 3) and usually after a five to twenty minutes my screen loses the signal. Like the card has given out. I've played these games before (except Flatout) and then had to reformat my HDD only because it was about time to and now I have this problem. I try to ALT+TAB or ALT+CTRL+DEL but with no response. I have to reboot to get back. There must be some kind of change in an update with Windows XP Pro which is what I was using before and now again. Any help with this would be appreciated.

    Thank you
     
  2. pugmug

    pugmug Banned

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    What drivers for that vid card are you using?
     
  3. streder

    streder Thread Starter

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    Downloaded Catalyst from ATI and then when the driver was installed I removed it so it should be the newest ones.
     
  4. Chicon

    Chicon

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    Hi streder,

    Welcome to TSG ! :)

    If you've recently bought the ATI Radeon 9550 video card, you should have the Catalyst Control Center installed with your drivers.
    - Launch Catalyst Control Center (press Ctl Alt C);
    - Click the 3d tab and then click the Defaults button in the bottom of the window;
    - Exit the software and restart the computer.
    - Do a DirectX diagnostic : click the Start button, select Run, type the word dxdiag in the pane and then click Ok;
    - a window will open;
    - select the Files DirectX tab, you should see in the bottom pane a message like No problem was detected;
    - select the Display tab, the DirectDraw and Direct3D accelerations should be activated : perform their set of tests by clicking on their appropriate test button : you'll have a report in the bottom pane.
    Please let us know what it was reported.
     
  5. streder

    streder Thread Starter

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    All tests were successfull.
    Still blacking out.
     
  6. Chicon

    Chicon

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    I met similar problems when I upgraded my system with a new ATI Radeon 9550 (I'm running W2K Pro). And I solved my problems performing the following steps:

    - with the ATI uninstaller, I removed Cataclyst and the drivers the techie installed on my computer (the stuff was outdated);
    - I cleaned the registry of the remaining entries left by ATI (I used the automatic registry cleaner of Regseeker);
    - I installed the last version of Cataclyst with the drivers;
    - I made the DirectX tests (tests are Ok).

    Between each step, I restarted the computer. I own many games (Half-Life, NWN, Sacred, Spell Force, ...) They run all fine.
    Also, when I installed the new drivers, I opted for the recommanded installation.

    Here's my 3D settings (when you right-click on the ATI logo in the systray, you have to select 1. Radeon 9550 and then you select 3D Settings) :

    Standard Settings : Balanced
    Anti Aliasing : Application managed
    Anisotropic filtering : Application managed
    CATALYST A.I. : Standard
    Mipmap detail level : High quality
    SMARTSHADER Effect : None
    Wait for vertical refresh : Off, unless application specifies
    Direct3D Settings : Support DXT texture formats
    OpenGL Settings : -

    It's possible you have too to reset the settings of your games. Here, I can't help as I do not own any of the games you cited.
     
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