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ati3duag.dll

Discussion in 'Windows XP' started by thel, Jul 9, 2012.

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  1. thel

    thel Thread Starter

    Joined:
    Jul 9, 2012
    Messages:
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    hi iv been getting this blue screen about three months and its really annoying so here is what is says

    ati3duag.dll
    page_fault_in_nonpaged-area
    stop: 0x00000050 (0xFFFFFFFE, 0x00000000, 0xBF2EF370, 0x00000000
    ati3duag.dll address bf2ef370 at bf2bb datestamp 4f7e56aa

    so thanks in advance :)

    oh and i hope this is the right place to post this
     
  2. blues_harp28

    blues_harp28 Trusted Advisor

    Joined:
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    Messages:
    17,059
    Hi and welcome.
    Run the driver scan here - update the drivers recommended.
    AMD Driver Autodetect
    http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

    If that does not fix it.
    Download BlueScreenView
    http://www.nirsoft.net/utils/blue_screen_view.html
    Download link at the bottom of the page.

    Download > install.
    Once it has scanned > Click on Edit > Select All > File > Save Selected Item
    It will open in Notepad - or save to Notepad > Copy > Paste and Post the last 5 minidump files from the scan.
     
  3. thel

    thel Thread Starter

    Joined:
    Jul 9, 2012
    Messages:
    33
    ==================================================
    Dump File : Mini062710-01.dmp
    Crash Time : 6/27/2010 8:04:51 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x100000d1
    Parameter 1 : 0xa9481000
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0xae6970d8
    Caused By Driver : viahduaa.sys
    Caused By Address : viahduaa.sys+280d8
    File Description : VIA High Definition Audio Function Driver
    Product Name : VIA High Definition Audio Driver
    Company : VIA Technologies, Inc.
    File Version : 6,0,01,7200 built by: WinDDK
    Processor : 32-bit
    Crash Address : viahduaa.sys+280d8
    Stack Address 1 : viahduaa.sys+2b34c
    Stack Address 2 : portcls.sys+7676
    Stack Address 3 : portcls.sys+7945
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini062710-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 94,208
    ==================================================

    ==================================================
    Dump File : Mini062210-01.dmp
    Crash Time : 6/22/2010 10:13:13 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x100000d1
    Parameter 1 : 0xa93bd000
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0xae6970d8
    Caused By Driver : viahduaa.sys
    Caused By Address : viahduaa.sys+280d8
    File Description : VIA High Definition Audio Function Driver
    Product Name : VIA High Definition Audio Driver
    Company : VIA Technologies, Inc.
    File Version : 6,0,01,7200 built by: WinDDK
    Processor : 32-bit
    Crash Address : viahduaa.sys+280d8
    Stack Address 1 : viahduaa.sys+2b34c
    Stack Address 2 : portcls.sys+7676
    Stack Address 3 : portcls.sys+7945
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini062210-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 94,208
    ==================================================

    ==================================================
    Dump File : Mini040810-01.dmp
    Crash Time : 4/9/2010 1:22:38 AM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x100000d1
    Parameter 1 : 0xa8a3f000
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0xae6970d8
    Caused By Driver : viahduaa.sys
    Caused By Address : viahduaa.sys+280d8
    File Description : VIA High Definition Audio Function Driver
    Product Name : VIA High Definition Audio Driver
    Company : VIA Technologies, Inc.
    File Version : 6,0,01,7200 built by: WinDDK
    Processor : 32-bit
    Crash Address : viahduaa.sys+280d8
    Stack Address 1 : viahduaa.sys+2b34c
    Stack Address 2 : portcls.sys+7676
    Stack Address 3 : portcls.sys+7945
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini040810-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 94,208
    ==================================================

    ==================================================
    Dump File : Mini012510-01.dmp
    Crash Time : 1/25/2010 8:25:38 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x100000d1
    Parameter 1 : 0xaa80b000
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0xae6970d8
    Caused By Driver : viahduaa.sys
    Caused By Address : viahduaa.sys+280d8
    File Description : VIA High Definition Audio Function Driver
    Product Name : VIA High Definition Audio Driver
    Company : VIA Technologies, Inc.
    File Version : 6,0,01,7200 built by: WinDDK
    Processor : 32-bit
    Crash Address : viahduaa.sys+280d8
    Stack Address 1 : viahduaa.sys+2b34c
    Stack Address 2 : portcls.sys+7676
    Stack Address 3 : portcls.sys+7945
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini012510-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 94,208
    ==================================================

    ==================================================
    Dump File : Mini012110-01.dmp
    Crash Time : 1/21/2010 7:28:27 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x100000d1
    Parameter 1 : 0xaa61c000
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0xae6970d8
    Caused By Driver : viahduaa.sys
    Caused By Address : viahduaa.sys+280d8
    File Description : VIA High Definition Audio Function Driver
    Product Name : VIA High Definition Audio Driver
    Company : VIA Technologies, Inc.
    File Version : 6,0,01,7200 built by: WinDDK
    Processor : 32-bit
    Crash Address : viahduaa.sys+280d8
    Stack Address 1 : viahduaa.sys+2b34c
    Stack Address 2 : portcls.sys+7676
    Stack Address 3 : portcls.sys+7945
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini012110-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 94,208
    ==================================================



    oh p.s. this pops up on start up ATK0110 ACPI UTILITY
     
  4. blues_harp28

    blues_harp28 Trusted Advisor

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  5. blues_harp28

    blues_harp28 Trusted Advisor

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  6. thel

    thel Thread Starter

    Joined:
    Jul 9, 2012
    Messages:
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    ok i guess this what you mean
     

    Attached Files:

  7. thel

    thel Thread Starter

    Joined:
    Jul 9, 2012
    Messages:
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    oh and im not really sure what viahduaa.sys driver im suppose to download
     
  8. blues_harp28

    blues_harp28 Trusted Advisor

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  9. thel

    thel Thread Starter

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    Messages:
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    ok i did that and sadly no fix
     
  10. blues_harp28

    blues_harp28 Trusted Advisor

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    Did the scan show that you needed to update any drivers?
    If you get a blue screen every 3 months approx - we will need to see the latest minidumps after the Blue Screen
    You may have to delete all saved minidumps and wait for the next Blue Screen.

    Apart from the odd Blue Screen - how well is the Pc running?
     
  11. thel

    thel Thread Starter

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    Jul 9, 2012
    Messages:
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    ok shouldn't take too long (i get the blue screen every time i play swtor for a few minutes) so i should delete all my past mini dumps correct? and all the video drivers are up to date
     
  12. blues_harp28

    blues_harp28 Trusted Advisor

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    Messages:
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  13. thel

    thel Thread Starter

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    Messages:
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    Dump File : Mini121512-01.dmp
    Crash Time : 12/15/2012 1:17:33 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x100000d1
    Parameter 1 : 0xa64dc000
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0xae6970d8
    Caused By Driver : viahduaa.sys
    Caused By Address : viahduaa.sys+280d8
    File Description : VIA High Definition Audio Function Driver
    Product Name : VIA High Definition Audio Driver
    Company : VIA Technologies, Inc.
    File Version : 6,0,01,7200 built by: WinDDK
    Processor : 32-bit
    Crash Address : viahduaa.sys+280d8
    Stack Address 1 : viahduaa.sys+2b34c
    Stack Address 2 : portcls.sys+7676
    Stack Address 3 : portcls.sys+7945
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini121512-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 94,208
    ==================================================

    ==================================================
    Dump File : Mini070912-01.dmp
    Crash Time : 7/9/2012 3:43:48 PM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x10000050
    Parameter 1 : 0xfffffffe
    Parameter 2 : 0x00000000
    Parameter 3 : 0xbf2ef370
    Parameter 4 : 0x00000000
    Caused By Driver : ati3duag.dll
    Caused By Address : ati3duag.dll+34370
    File Description : ati3duag.dll
    Product Name : Advanced Micro Devices, Inc. Radeon DirectX Universal Driver
    Company : Advanced Micro Devices, Inc.
    File Version : 6.14.10.0911
    Processor : 32-bit
    Crash Address : ati3duag.dll+34370
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini070912-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 94,208
    ==================================================

    ==================================================
    Dump File : Mini070312-02.dmp
    Crash Time : 7/3/2012 3:27:05 PM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x10000050
    Parameter 1 : 0xfffffffe
    Parameter 2 : 0x00000000
    Parameter 3 : 0xbf2ef370
    Parameter 4 : 0x00000000
    Caused By Driver : ati3duag.dll
    Caused By Address : ati3duag.dll+34370
    File Description : ati3duag.dll
    Product Name : Advanced Micro Devices, Inc. Radeon DirectX Universal Driver
    Company : Advanced Micro Devices, Inc.
    File Version : 6.14.10.0911
    Processor : 32-bit
    Crash Address : ati3duag.dll+34370
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini070312-02.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 94,208
    ==================================================

    ==================================================
    Dump File : Mini070312-01.dmp
    Crash Time : 7/3/2012 8:34:52 AM
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbf83a767
    Parameter 3 : 0xa321ab94
    Parameter 4 : 0xa321a890
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+3a767
    File Description : Multi-User Win32 Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.6228 (xpsp_sp3_gdr.120515-1618)
    Processor : 32-bit
    Crash Address : win32k.sys+3a767
    Stack Address 1 : win32k.sys+3a73b
    Stack Address 2 : ati3duag.dll+e9ecf
    Stack Address 3 : ati3duag.dll+1b00d6
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini070312-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 94,208
    ==================================================

    ==================================================
    Dump File : Mini063012-02.dmp
    Crash Time : 6/30/2012 7:11:14 AM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x100000d1
    Parameter 1 : 0xa3cad000
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0xae5370d8
    Caused By Driver : viahduaa.sys
    Caused By Address : viahduaa.sys+280d8
    File Description : VIA High Definition Audio Function Driver
    Product Name : VIA High Definition Audio Driver
    Company : VIA Technologies, Inc.
    File Version : 6,0,01,7200 built by: WinDDK
    Processor : 32-bit
    Crash Address : viahduaa.sys+280d8
    Stack Address 1 : viahduaa.sys+2b34c
    Stack Address 2 : portcls.sys+7676
    Stack Address 3 : portcls.sys+7945
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini063012-02.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 94,208
    ==========================================



    ok here they are but im not sure why the top one says December
     
  14. blues_harp28

    blues_harp28 Trusted Advisor

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  15. thel

    thel Thread Starter

    Joined:
    Jul 9, 2012
    Messages:
    33
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: AMD Athlon(tm) II X2 240 Processor, x86 Family 16 Model 6 Stepping 2
    Processor Count: 2
    RAM: 3327 Mb
    Graphics Card: ATI Radeon HD 4550, 1024 Mb
    Hard Drives: C: Total - 131061 MB, Free - 4890 MB;
    Motherboard: ASUSTeK Computer INC., M4A77TD PRO
    Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled
     
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