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Attached portable phone battery to laptop now won't turn on

Discussion in 'Hardware' started by TayTay1001, Mar 2, 2018.

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  1. TayTay1001

    TayTay1001 Thread Starter

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    Toshiba: Satellite L55t-A5186 Laptop
    Model of Laptop:
    - L55t-A-PSKLSU-01S03E
    Model-Part Number:
    - PSKLSU-01S03E
    Serial Number:
    - ZD159007U
    System Type:
    - 64-bit Operating System
    - X64-Based Processor
    - Windows 8.1
    I attached 2 portable phone chargers to my laptop by usb connection to charge them and a few minutes later my laptop screen went black and laptop will not turn back on.
    What may be the problem?
     
  2. etaf

    etaf Moderator

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    Wayne
    try disconnecting the batteries and anything else connected to the laptop
    then
    Lets try doing a hard reset on the Laptop

    This will work for Laptops that have a removable battery
    Remove the Battery
    Unplug the Power Adapter/charger
    Now hold the Power Button down for 60 seconds - let go of the Power Button

    Now Put back JUST the power adapter/charger back into the Laptop
    Start the Laptop up
    If it now Starts up OK
    we know its working and can put the battery back in - But first we need to use the normal windows Shutdown on the Laptop, before we can put the battery back in.
    So, run the shutdown , when the laptop turns off completely
    remove the power adapter/charger lead again

    Put the Battery back into the laptop
    Put the power adapter/charger back into the laptop
    Now see if laptop starts {sometimes batteries can fail and stop the Laptop starting}
    If the PC starts OK with the battery , then all should be fixed

    =================================================================
     
  3. TayTay1001

    TayTay1001 Thread Starter

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    How do you remove the battery of the laptop?
    And will removing the battery and doing a hard rest on the laptop delete all my information and documents from my computer
     
  4. etaf

    etaf Moderator

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    Does the Laptop have a removable battery - when you got the laptop new, you usually have to fit the battery
    it just clips in the back of the laptop - and there will be a slider and lock on the bottom to take it out
    A lot of smaller laptops these days , have the batteries wired inside the laptop case and so cannot be removed and as stated
    This will work for Laptops that have a removable battery
    Nothing will be deleted or removed from the laptop , however , the fault may have caused corruption of the data.

    Page 96 of this manual
    https://support.toshiba.com/support/modelHome?freeText=1200007453
    is showing a removable battery - BUT the manual often mentions if the laptop has a removable battery.
     
  5. TayTay1001

    TayTay1001 Thread Starter

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    No my laptop does not hav a removable battery.
    So what can I do and what may be the problem?
     
  6. TayTay1001

    TayTay1001 Thread Starter

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    Can connecting portable phone chargers to your laptop by usb to charge them harm my laptop computer in anyway?
     
  7. etaf

    etaf Moderator

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    yes, its possible if they had a fault it may cause an issue
    on some laptops there is a specific charging USB - has a different symbol
    or use a mains plug adapter

    Did you have anything else plugged into a USB, mouse , external drive, etc

    remove everything from the laptop and hold the power switch down anyway

    then reconnect the power adapter and try switching on again

    look to see what happens, and lights on the machine, any change on the display, any noise of a fan running
     
  8. TayTay1001

    TayTay1001 Thread Starter

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    I only had my wireless mouse plugged into the other usb port and I tried holding the button down and then plugging it back in but nothing happens. The power button does not light up and no sounds are coming from the laptop and the screen is just completely black like it's turned off.
     
  9. TayTay1001

    TayTay1001 Thread Starter

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    I'm pretty sure I used this same laptop to charge that same portable charger a few times before and never had any problems untill now.
     
  10. etaf

    etaf Moderator

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    is the charger working , perhaps the battery is flat and the charger NOT working
     
  11. valis

    valis Moderator

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    It almost sounds as if you cooked the motherboard; etaf, what do you think about moving this to hardware?
     
  12. TayTay1001

    TayTay1001 Thread Starter

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    I do not know how to tell if the charger is working but I believe it is because my computer was charged at 96% whenever I 1st connected it to the portable chargers and it was only connected to them for 30min., if even that long, before the screen went black and then would not start back up again. So I don't think it's a problem with the charger.
     
  13. TayTay1001

    TayTay1001 Thread Starter

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    And I DO not know how to move this to hardware, I'm new at these forums things. This is the 1st time I ever have uses one before because I spent so much money on this laptop and have kept it in very nice condition and am desperate to figure out how I can fix it or even just figure out what is wrong with it.
     
  14. valis

    valis Moderator

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    No, what I meant was that a surge of power went through and fried your motherboard. If that is the case, it could be that that laptop is now a brick.
     
  15. TayTay1001

    TayTay1001 Thread Starter

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    Oh ok, what might of been the cause of that then if that's the case?
    And how could I figure out if that's the problem for sure or not?
     
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