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Attachments in Grey

Discussion in 'Web & Email' started by Vettepartz, Feb 13, 2003.

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  1. Vettepartz

    Vettepartz Thread Starter

    Joined:
    Jan 27, 2003
    Messages:
    103
    I am running IE 6 and Windows XP. Sometimes when I receive an attachment, it is in a grey color and I can't do anything with it. How can I make it black? This has probably been addressed before, but I can't find where.
     
  2. The_Egg

    The_Egg

    Joined:
    Sep 16, 2002
    Messages:
    1,157
    If you're using Outlook Express 6, then try this:

    Tools menu -> Options:
    Security tab
    Uncheck: Do not allow attachments to be saved or opened that could potentially be a virus.

    This setting is on by default.

    It took me a few hours to work out why I couldn't open any attachments when I first got IE6/OE6. Hell, I even tried sending some to myself, and it wouldn't let me open/save these either.
     
  3. Davey7549

    Davey7549

    Joined:
    Feb 28, 2001
    Messages:
    11,584
    Vettepartz
    OE6 has a new security feature that blocks attachments deemed possibly harmful to your system.
    Try this and see if it doesn't stop that behavior for attachments. In Outlook Express click on Tools>Options>Security.

    Select "Do not allow attachments to be opened or saved which may potentially contain a virus". Click on Apply."

    Lets us know if this helps your problem.

    Dave

    PS: Make sure you have an up to date virus scanner running for screening attachments.
     
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