Attacks on my computers

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vvva

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Jun 25, 2020
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Hello
I have gone through several laptops in a row that have all been attacked (with 20 plus years of no problems prior).

These attacks are regular, and sophisticated. I have had several devices destroyed (with legal data on them). The computer shop was unable to recover, but could see on one device a strange list of administrators, when it was only me who was set to be an administrator.

I am having constant issues with USB ports being turned off in all devices. This prevents me plugging in all other devices, to work.

I have reset one laptop lots of times, USB ports may come back for a short time, only to be attacked again.
A friend sent a Linux computer, not long after similar started happening.

It is happening on all computers, with dozens of different items to plug in (nothing wrong with them).

Could anyone please give any advice on how to deal with this? I am not technical.
But it is going on constantly, to the point I can barely get use of a computer.

Another computer I have, was subject to another error, and I haven't been able to access it, despite following technical instructions online for the error, could I post about that too, please?

Thank you.
 
Joined
Sep 21, 2007
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yes, post the error for that other computer too. Call it computer B.

What do you mean by sophisticated ? Different things appear sophisticated to an untrained eye, no offense to you.

Maybe you might find the link below, in my signature line, helpful.
 

vvva

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Jun 25, 2020
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No, you are right. I have zero technical knowledge, so yes, anything technical is sophisticated to me.
Thanks, I will check out your link.
But no matter what I do these USB ports on all devices are being attacked to prevent use, over years.

Thanks. I will get the error for computer B and post it again later.
 

vvva

Thread Starter
Joined
Jun 25, 2020
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yes, post the error for that other computer too. Call it computer B.

What do you mean by sophisticated ? Different things appear sophisticated to an untrained eye, no offense to you.

Maybe you might find the link below, in my signature line, helpful.

Thank you for the link. I read it, but I think it would be beyond my technical ability to do.

I wondered if you knew of any service, with remote access, that was reliable, that I could possibly pay for a monthly basis to offer remote technical support?

I have one laptop going back again for repair. It came back as okay the last time. In the computer repair shop they could see a strange list of administrators on it, but the computer looked okay.

But USB ports have been hacked over and over again. I just reset it prior to return, and despite resetting it, immediately after no USB ports would work again.
Sometimes after reset they have worked for a short time.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
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I wondered if you knew of any service, with remote access, that was reliable, that I could possibly pay for a monthly basis to offer remote technical support?
I'm sorry but we don't allow referrals to such services.
 

vvva

Thread Starter
Joined
Jun 25, 2020
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12
yes, post the error for that other computer too. Call it computer B.

What do you mean by sophisticated ? Different things appear sophisticated to an untrained eye, no offense to you.

Maybe you might find the link below, in my signature line, helpful.

COMPUTER B:

Windows cannot repair this computer automatically.
Then Startup repair cannot repair this computer automatically.

Startup repair Offline
Problem signature 01 6.1.7600.16385
Problem signature 02 6.1.7600.16385
Problem signature 03 unknown
Problem signature 04 21197491
Problem signature 05 AutoFailover
Problem signature 06 4
Problem signature 07 BadPatch
OS version 8.1.7600.2.0.0.2561
Locale ID 1033


This error continues in a loop. I have tried instructions online to get access to the system via command prompt, but it didn't fix it.
 

vvva

Thread Starter
Joined
Jun 25, 2020
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COMPUTER A
Lenovo Laptop
All USB ports hacked over and over again, 1 year plus.
I reset it, but the USB ports stopped from working again
Windows laptop.

It has been checked, computer itself is okay.
As soon as I get it back, USB ports hacked again.

This is happening on every computer, over 1.5 years, all the time.
 

vvva

Thread Starter
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Jun 25, 2020
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COMPUTER C

Linux computer. USB ports hacked on this computer also. Can't plug anything in.
Also something strange with the speaker.
 
Joined
Jun 14, 2020
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107
1. Did you ever check the possibility of a hardware issue ?

2. If you have access to someone with technical knowledge, see whether you can reset BIOS.

How old are these computers ?

3. Did you investigate how you are getting attacked ?

My first guess would be a compromised router. Factory reset it first.

If anyone at your home is using pirated / not popular apps, get rid of them as soon as possible. No matter it is a phone or computer or tablet.

A rootkit might also be playing some part. There are a few tools which can scan and remove common rootkits.

If the problem is actually you being attacked on a range of computers,

1. Check why you are a target

2. Investigate how they are doing it

Remove all pirated software and apps ( if any ). Some legal, genuine apps can be shady as well.
 

vvva

Thread Starter
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Jun 25, 2020
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12
Thank you. I am not technical and do not know anyone who is.
Yes, I had a previous computer checked, with same issues, no hardware issues.
I have tried a variety of devices, USB devices, SD cards, all the same.

The computers all vary in age. New and older.

Someone a while back did say something about Bios.
I also see a lot of dll files on different computers, I wasn't sure what that was, but it keeps showing up on different computers.

Yes, I do see strange IPV6 addresses when I check my ip address, but no idea if that is the router.
Okay, so reset the router.
Sorry, I really have no tech skills at all, is there a button on the router that does that?

No, no apps or anything like that. It is just me. I don't play computer games, or use anything like that.

But I have had similar issues with phones. I no longer use a smartphone because of it, rarely ever have anyway. But someone gave me a new one just to have for emergency and I see in storage it says storage emulated.
I remember this on other phones I had issues with, and it would say files were saved in storage emulated.
And sometimes reference storage cards, when I had never used a storage card in the phone.


I have no idea why I would be targeted. I have no involvement in anything technical.
I do work self-employed.
But it is becoming very difficult, almost impossible to do so properly with all of this.

I have absolutely no idea how they are doing it, or how USB ports can be switched off on every computer.
I wouldn't know how to investigate.

No, I only use a few things, basic for most people, and nothing shady at all.

Thank you very much.
 
Joined
Jun 14, 2020
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107
What you actually need is someone from Cyber wing of your law enforcement attend this issue.
 

vvva

Thread Starter
Joined
Jun 25, 2020
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12
Thanks. I don't think I would get very far with that.

Most important for now, is to try and get whatever I can dealt with as quickly as possible.
 
Joined
Mar 2, 2019
Messages
940
It is happening on all computers, with dozens of different items
1. Download fresh operating systems (windows/linux or what ever you use on these computers) from official sites such as Microsoft or linux distro webpage.
2. Get enough offline storage
3. Physically disconnect all computers from network, and routers/modems from internet.
4. backup all data (know that backups may be bring problem back, so keep on offline PC and never online again)
5. reformat all hard drives on all computers
6. reinstall operating systems on all computers, probably also perform a scan and hash verification of downloaded systems.
7. Reset routers/modems to factory defaults before connecting computers to routers/modems then change routers/modems and network passwords with strong ones.
8. wireless should have WPA2 protection with strong password
9. bring computers online again, connect to internet, update all OS's first, drivers etc. first (don't install anything else yet, drivers should be all signed and download from official sites for your hardware)
10. renew all online passwords beginning with emails
11. Set Windows accounts so that only you are in control of computers Administrator accounts on your local network, nobody else in house.
12. other users (including you) use Local user accounts (not administrator) for all tasks.
13. Administrator accounts should be password protected with at least 10 characters and only you know these passwords.

let me know when you complete step 13, there are other setups needed without which all of this makes no sense, and will bring the problem back.

good luck doing all this!

The computer shop was unable to recover
I really hope you didn't spend to much cash, they were supposed to fix the problem and give you advice on online safety.
This usually requires a person to visit your home and do some job which is not really cheap.

EDIT:
if there are phones that use local network resources or internet connection, these should be disconnected and wiped out too while network is offline.

Make sure you don't lock your self out of required setup, and verify downloaded systems are working, you should also have drivers in backup.
 
Last edited by a moderator:

vvva

Thread Starter
Joined
Jun 25, 2020
Messages
12
Thanks. Unfortunately, I cannot get or use any offline storage, because all USB ports are attacked continually.
This means I can't plug in any device to them.

Okay, thank you. So an offline pc?
Okay, I really appreciate it. I don't know how to do some of those things, like reinstalling an operating system, or reformatting hard drives, but I will try and learn.

Thank you. Yes, I only ever have me as an administrator. That is all that ever appears visible, but somehow they take over administrator functions. So progammes ask to run as administrator.
Similar happens with Linux, I think it is root, or something like that.

That is great. Thank you. Yes, I think that all could be quite a challenge for me.
But I will do my best.

No. I am working to a limited budget, so it wasn't anyone coming out to the house. That would be great.
They did what they could, but couldn't recover any data.

Thank you very much.


Do you think there is any way of recovering the data from the computer with the WIndows error, that loops, and won't allow repair?

I would like to try and get the data on it, if there is any way possible.

Thank you very much.
 
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