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Attempting to get my HP 4000 printer configured and working

Discussion in 'Networking' started by fesupport, Oct 29, 2011.

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  1. fesupport

    fesupport Thread Starter

    Joined:
    Oct 29, 2011
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    So all of a sudden the trusty HP 4000 stopped printing. A little bit of troubleshooting and I found out that the problem was the JetDirect card. I purchased a new one (615n - same model as the old one), installed it, ran a printer configuration page, confirming I have an IP (192.168.x.x) and subnet mask (255.255.255.0), config by DHCP. Not that I know what any of this actually means, it just appears, per this site, that these are good things: http://www.printertechs.com/tech/tutorials/networking/networking1.php

    Also, ran a ping test and it appears to be fine.

    So what's the problem? Why can I still not print?

    Mac OS X user.
     
  2. TerryNet

    TerryNet Moderator

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    Terry
    Simplest next step is to uninstall the printer from your computer and then reinstall it as if new. Often in a case like this that will clear up all issues.
     
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