Audio Files Don't Play

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redfishperson

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Nov 1, 2007
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On Windows Vista Home Ultimate:

Just a couple of days ago, I discovered that my computer will not play any audio files (.wav, .mp3, .m4a, etc.) in any of my media player programs (iTunes, QuickTime, Windows Media Player, etc.). The files are not "broken" because I can open them in Adobe Audition (audio editor). They simply won't play. If I try Windows Media, I get this message:

"Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct."

It then takes me to Microsoft's website, where I am told that I have "encountered error message C00D11D2." http://www.microsoft.com/windows/wi...&id=C00D11D2&contextid=87&originalid=80070005

Is there anyone on here who might be able to help me get my music back to working? Thanks!
 

redfishperson

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I hadn't listened to music for a few days. The last time I remember it working for sure was either this past Saturday or Sunday. Then, when I went to listen to something on Tuesday, it wouldn't play, and still doesn't as of yesterday and today. As far as I can remember, I haven't made any changes to my computer that might trigger any problems.
 
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45,855
A quick fix might just be to run System Restore and look for a date that precedes it.

But to ask a few questions >> are these files all stored in the same location, or are they in different locations?

Are they in your personal User Account or someone elses?

Can you copy them to another location manually, say your desktop, and play them?

If you download or create or copy a NEW media file to the computer, will it play?
 

redfishperson

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Joined
Nov 1, 2007
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It's any file anywhere on the computer that doesn't work. If I create or download new files, they don't work either.
 
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In the research of the error message for similar situations -- I really have not found any identified cause and solution when the "canned" one doesn't apply.

Again, have you tried System Restore?
 

redfishperson

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Nov 1, 2007
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4
Rollin' Rog said:
In the research of the error message for similar situations -- I really have not found any identified cause and solution when the "canned" one doesn't apply.
Again, have you tried System Restore?
I tried System Restore, but it didn't work. I even tried reinstalling Windows and reinstalling iTunes, and it's still not working.
 
Joined
Nov 20, 2007
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Have you tried VLC? I've found that it can access audio files, for example, during mid-edit. So that might help narrow down the problem.
 
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