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Audio Jack not Registering Headphones

Discussion in 'Hardware' started by ShrunkenRoy, Apr 16, 2015.

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  1. ShrunkenRoy

    ShrunkenRoy Thread Starter

    Joined:
    Apr 16, 2015
    Messages:
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    Hello,

    I've been experiencing a problem for a while now involving audio, specifically headphones. Every time I plug my headphones into the audio jack on the right side of my laptop it seems to register as a microphone. After some troubleshooting I have concluded that it is not a hardware failure of the jack itself, as I hear feedback in my headphones when they are plugged in. My computer uses a Realtek HD Audio driver (verison 6.0.1.7246) and in the Realtek interface it indicates a microphone being plugged in when a device is plugged into either the headphone jack or microphone jack. I've been fiddling around with the settings in the Realtek interface for a while and nothing seems to work (Side Note: A friend of mine with the same laptop is able to right click the port icons in his audio manager and reassign jacks, but I am not able to right click). I've messed with general audio settings and no configurations seem to work. I have uninstalled, reinstalled , updated, and rolled back drivers to no avail. I feel as if I've done everything other than manually reassigning ports through the registry, which I've avoided because I don't want to seriously mess anything up. I only have two 3.5mm jacks, one for headphones and one for a mic. I've tried multiple headphones. The problem has been around for a while now and I don't remember specifically when or how it started. The attached image is the audio manager with headphones plugged into the headphone port. The top opaque black circle on right of screen indicates a microphone plugged in and not headphones, which is represented by the lower circle.

    tl;dr Headphones and jack physically work but computer registers them as a microphone instead of headphones.

    Thanks in advance for assistance.
     

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  2. plodr

    plodr

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    19,100
    First Name:
    Liz
    It helps if you post the brand and exact model of laptop.
     
  3. ShrunkenRoy

    ShrunkenRoy Thread Starter

    Joined:
    Apr 16, 2015
    Messages:
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    All specs are listed in my specifications section, but here they are.

    Model: Asus ROG G750JW Laptop
    Processor: Intel Core i7-4700HQ 2.40GHz
    RAM: 8GB DDR3
    Graphics Card: NVIDIA GEFORCE GTX 765M
    OS: Windows 8.1 64-Bit
    Memory: 1TB HDD
     
  4. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    19,100
    First Name:
    Liz
  5. ShrunkenRoy

    ShrunkenRoy Thread Starter

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    Apr 16, 2015
    Messages:
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    Yes that's the one except for the ram. I've tried installing that driver and it led to more problems than I had before I used it.
     
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