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audio jack on front panel and motherboard not working

Discussion in 'Hardware' started by SSJBGhost, Jun 1, 2019.

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  1. SSJBGhost

    SSJBGhost Thread Starter

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    i just build my new pc and was using a headset with usb cable so i didnt notice the problem then it broke and i tried plugging in my earbuds but it just didnt recognise it i installed the right drivers checked if the front panel cabled were plugged in the motherboard correctly but still nothing i have a msi b450 gaming plus motherboard and the case is the corsair carbide 270R
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    First Name:
    Chuck
    Hi, and welcome to TSG.

    1) Make sure the earbuds are plugged all the way into the jack

    2) Check the Windows sound settings to make sure that the analog jacks are selected as the audio output device.

    3) Check the Windows Volume and Mixer settings to make sure nothing is muted or set to a low volume.

    4) Make sure the problem isn't with the earbuds and test them on a known good source.

    If none of these solve the problem, please let us know what OS you are running and if there is no sound at all or only for certain apps.
     
  3. SSJBGhost

    SSJBGhost Thread Starter

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    none of these worked it isnt that im not gettings sound its not detecting it at all not in the motherboard or the front panel im running windows 10 my old headset worked fine but that was with usb connection there is something wrong with the audio jack but just dont know what it is
     
  4. Oddba11

    Oddba11

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    Jim
    Earbuds or headphones (which use a standard 3.5mm jack) don't use drivers.

    Is the audio chipset listed in Device Manager? If so, what is the status?
     
  5. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    If all of the drivers and audio settings look OK, the only other thing that comes to mind is that the sound hardware is looking for a certain amount of electrical resistance between the headphone audio outputs and the common line (ground) in order to be enabled. It is possible that your analog earbuds have too high of an internal resistance to be properly detected by such an output circuit.
     
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