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Audio problems when using capture software

Discussion in 'Games' started by Thegamer, May 6, 2016.

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  1. Thegamer

    Thegamer Thread Starter

    Joined:
    Jan 29, 2013
    Messages:
    68
    Hi Everyone

    I am using an Elgato game capture HD and am having problems with the software when capturing the audio, the game capture hardware uses the HDMI audio (the HDMI output is coming directly from my graphics card) to record the gameplay sound.

    The problem is I leave this disabled as it uses AWEFUL internal speakers in the monitor, I prefer to use the 5.1 audio speakers that use jacks that plug into the my MSI 970 gaming motherboard. However because of this the software doesn't pick up the audio through the HDMI (as there isn't any going through).

    Is there a way around this problem (listening through the internal speakers really does injustice to EVERY game I try and hurts at higher volume levels) I have contacted Elgato but to no avail (what I need is a tech expert not a customer service rep). Can I have the audio go through both (but keep the monitor muted in settings) so it can pick up audio through HDMI while still listening to the audio through my speakers?

    I've had a quick look around the web and have found references to being able to do it through both as long as you have two sound cards (as I use my GPU to output sound through the HDMI but my mother board to put audio though the Jacks at the back I would think it possible) but I cant find out how.

    The photo sh0ws the Elgato 4 (which allows the software to pick up the audio but uses the monitor speakers) and the speakers underneath are the 5.1 sound system I prefer to use.

    Any help here would be incredibly appreciated
    Thanks in advance you great lot!
     

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  2. Thegamer

    Thegamer Thread Starter

    Joined:
    Jan 29, 2013
    Messages:
    68
    just a note, the elgato icon at the top was a driver that came with the software but its for commentary and doesn't do anything, I have tried with various default devices and this is an old photo for example only
     
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