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Automatic repair loop

Discussion in 'Hardware' started by Bdale0724, Oct 4, 2018.

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  1. Bdale0724

    Bdale0724 Thread Starter

    Joined:
    Oct 4, 2018
    Messages:
    1
    I have a Toshiba satellite touch screen laptop (idk the model I’m not a techy person)?
    Windows 10
    My laptop said it needed an update so I let it update then hours later the screen went black. I haven’t been able to start it properly. I keep getting the below responses:

    Preparing automatic repair
    Diagnosing your PC
    Automatic repair
    “Your PC did not start correctly”

    I have tried:
    System restore, start up repair, command prompt (dir, copy backup, etc), startup settings, go back to precious build.
    HELP
     
  2. dmccoy

    dmccoy

    Joined:
    Oct 7, 2017
    Messages:
    4,489
    First Name:
    Darrin
    The following is usually the best option if it works. If not, then you will need to backup your files and perform a clean install. Which I can help with if needed. Let me know if you need more guidance or have questions.

    Step 1:
    1. Download and create a Windows 10 USB/DVD if needed.
    2. Boot from your Windows 10 install media USB/DVD
    3. Select your language preferences and click Next
    4. Click on Repair your computer link at the bottom of the box
    5. From the "Choose an option screen," select Troubleshoot > Advanced options > Command Prompt

    Step 2:

    Type or copy and paste the commands below and press Enter after each one.
    Change the all c:/ commands to the correct Windows drive letter below. If you need help, copy and paste the following command:

    bcdedit |find "osdevice" (this will display the correct Windows drive letter) see following example:

    Code:
    C:\WINDOWS\system32>bcdedit |find "osdevice"
    osdevice                partition=C:
    1. d:
    2. cd d:\windows\system32\config\regback
    3. Dir (This will list the contents of regback, note the date and be sure that the contents are not empty. If it is empty then this will not work STOP and DO NOT proceed

    1. copy *.* d:\windows\system32\config (press enter)
    2. Select ALL to the override prompt, it will say files copied, 5 hives will be copied
    Restart computer and test
     
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