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Automatic Repair Loop

Discussion in 'Windows 10' started by ABriggs, Jan 4, 2019.

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  1. ABriggs

    ABriggs Thread Starter

    Joined:
    Jan 4, 2019
    Messages:
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    Hello,

    I am having trouble with my HP laptop. It was upgraded to Windows 10 when I received it. It's an older version so the warranty is up. It's model 15-f098nr. It's suck in an automatic repair loop. I've tried all the advanced options listed. I don't have access to another pc to boot log it. The reset failed. The restore failed. The command prompts I've tried failed. I can't do the system image recovery. The system tests passed. I do need a new battery. So that test was irrelevant as it didn't read it. It said the memory was fine.
    I get this error message: C:WINDOWS\System32\Logfiles\Srt\SrtTrial.txt
    I'm not sure what to do from here. Any advice would be greatly appreciated.

    Thank you,
    Ameerah
     
  2. managed

    managed Trusted Advisor Spam Fighter

    Joined:
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    Messages:
    12,998
    First Name:
    Allan
    Try the steps in this video :-

     
    Last edited: Jan 5, 2019
  3. ABriggs

    ABriggs Thread Starter

    Joined:
    Jan 4, 2019
    Messages:
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    Thank you for responding. Unfortunately, it did not work. It sent me back to the same log file error message.
     
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