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Automatic Repair Startup failure on Acer

Discussion in 'Windows 10' started by Hebest, Apr 16, 2019.

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  1. Hebest

    Hebest Thread Starter

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    hello, I turned on my computer today and was faced with a blue screen that says “your pc/device needs to be repaired the application or operating system couldn’t be loaded because a required file is missing or corrupted”. It won’t stay on longer than 2 minutes at a time too. I’ve tried almost everything to get my computer to boot. I can’t even reset my pc! Please help!
     

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  2. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    From viewing your image, you appear to have a laptop.
    If it is indeed an Acer brand, please advise us what the exact SNID number and serial number on it is.

    What, if anything, did you do to it before this problem started?

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  3. Hebest

    Hebest Thread Starter

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    I was using my webcam to stream, I shut it down. and next thing I knew It wouldn’t boot up. Here are my specs and yes it’s an acer nitro 5 laptop.
     

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  4. flavallee

    flavallee Trusted Advisor

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    According to those numbers, you have this Acer Nitro AN515-53 15.6" laptop which came with Windows 10 Home 64-bit and these specs:
    Intel Core i5-8300H 2.30 GHz processor
    8 GB DDR4 RAM
    256 GB solid state drive
    NVIDIA GeForce GTX 1050 Ti graphics
    1280 X 720 built-in webcam
    4-cell 3320mAh Lithium-Ion battery
    135W power adapter

    Since none of us are there to determine if it's a hardware issue or a software issue with your laptop, you should make use of these 2 webpage links:
    Contact Acer
    Repair My Acer

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  5. managed

    managed Trusted Advisor Spam Fighter

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