automatically reboots, unable to log in

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mulan604

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Joined
Aug 25, 2009
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1
Hello,

Can you please help me. When i turn on the computer this message comes on

Configuring update Stage 3 of 3 - 0% complete
Do not turn off computer

1 minute later the computer shuts down and then reboots again.:mad::mad:

I can not log in or anything. it just turns on and off...

Is my computer gone. Is there anyway to still recover the files on my computer. I did not backup my kids pictures. I do not want to lose them. :(:(:(

So please if you can help me. :):):)
 
Joined
Oct 3, 2007
Messages
7,889
Read carefully about the sequence of steps to repair this problem, enlist the help of a geek friend if needed.

http://news.softpedia.com/news/Get-...tes-Stage-3-of-3-0-with-Vista-SP1-78933.shtml


How to restore your system, this is the first step, be sure to pick a date before you installed the problem updates.
http://www.bleepingcomputer.com/tutorials/tutorial142.html

Once the system will boot into windows again (after the restore process), download and install this update first thing, don't use automatic updates yet.
http://www.microsoft.com/downloads/...0d-dfbf-4527-806e-9a1634d0cc8e&DisplayLang=en

Then any other automatic updates that you get should install correctly.
 
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