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AVG 2011 Can't Uninstall - Error Code 0xC0070643

Discussion in 'Virus & Other Malware Removal' started by gerryorr, May 4, 2011.

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  1. gerryorr

    gerryorr Thread Starter

    Joined:
    Apr 24, 2011
    Messages:
    3
    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 9
    Processor Count: 2
    RAM: 446 Mb
    Graphics Card: ATI RADEON XPRESS 200 Series , 64 Mb
    Hard Drives: C: Total - 152617 MB, Free - 141525 MB;
    Motherboard: MSI, 0A48, ,
    Antivirus: AVG Anti-Virus Free Edition 2011, Updated: No, On-Demand Scanner: Disabled

    I tried to uninstall AVG 2011 and keep getting the following message during removal process:
    Error Code: 0xC0070643
    Error Message: General Internal Error
    Additonal Message: Driver installed failed (0x00000000)
    Context: MSI action failed

    AVG is showing inactive but I can't get rid of this completely. It still appears on my control panel and icons on desktop. How can I get rid of this error message and AVG 2011 forever? I want to install Microsoft Essentials free program. Can anyone help?
     
  2. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,939
  3. gerryorr

    gerryorr Thread Starter

    Joined:
    Apr 24, 2011
    Messages:
    3
    You may have the name of Cheeseball81 but you gave me great advice. I used the AVG removal tool and it got rid of all of AVG, gone completely. Thank you so much. I have just installed MSE for 32 bit and hope that program will help with my performance. Again thanks for all your help and knowledge.
     
  4. Cheeseball81

    Cheeseball81 Moderator Malware Specialist

    Joined:
    Mar 3, 2004
    Messages:
    83,939
    You're very welcome! :)
     
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