AVG 2011 Free Anti-Virus

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1Angus

Thread Starter
Joined
Oct 31, 2011
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2
HI, I use Windows Vista 32 bit. I cannot remove AVG 2011 Free Anti-Virus. When I use AVG Uninstaller in my programs menu i get chinese writing, i click on a combination of boxes, as I don't speak Chinese, but whatever i do it eventually fails. Have read other threads and tried to download removall tools such as AVG removall tool, Revouninstaller, but the problem I have is I cannot download them. When i try to download them I get a box which says "do you want to run or save this file". I have tried both. I get to 100% downloaded but then nothing else happens, nothing else appears. If i have chosen the save option, wherever I save it to I cannot then find it. just want to be able to download something, hopefully a removall tool. Thanks
 

valis

Moderator
Joined
Sep 24, 2004
Messages
77,937
sounds like you got hit with a virus. Let me find someone to verify that.

thanks,

v
 

Phantom010

Trusted Advisor
Joined
Mar 9, 2009
Messages
34,796
1- Please click HERE to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy and paste the scan log from Notepad into your next reply.
6- Do not "Fix" anything unless advised to do so.

For Windows 7 and Vista:

If Windows is denying access to the Hosts file, disable the UAC and run HijackThis again.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
81,728
What's the brand name, model name, and model number of that computer?

Why were you trying to remove AVG Free 2011?

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1Angus

Thread Starter
Joined
Oct 31, 2011
Messages
2
Thanks for reply. Was trying to remove AVG Security because 2012 did not work properly. Anyways have sorted problem by going into Compter, C drive, Program Files, found AVG and went into each folder and individually deleted files. Some wouldn't delete but most did. Then I tried to install Revouninstaller again and this time my computer allowed it to download. I was then able to remove AVG 2011. I have since installed AVG 2012 again and this time it is working brillaintly. Thanks for peoples help. Angus
 
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