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AVG anti virus and Internet

Discussion in 'General Security' started by mwambo, Nov 4, 2011.

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  1. mwambo

    mwambo Thread Starter

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    After upgrading AVG 9.0 to AVG 2012 i can no longer use web browsers other then google chrome.
    When i open firefox the home continues to load and if i try other web pages they also do not load. Programs that access the Internet like i tunes real player ext also do not load there pages. i used AVG teck support. After disabling AVG i am able to use the other web browsers. The AVG teck support gave me a link to send them information. It has been a week since and i have not received a response nor the transcripts from the chat. What can i do to fix this?
    mpc ClientPro 375
    Windows 7
     
  2. Phantom010

    Phantom010 Trusted Advisor

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    You had to uninstall your old version of AVG with the AVG Remover.
     
  3. flavallee

    flavallee Trusted Advisor

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    Hopefully, you haven't used the file and registry cleaner feature that comes with AVG 2012. :eek:

    Are you using the free version or paid version?

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  4. mwambo

    mwambo Thread Starter

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    Phantom i tried that unfortunately it did not work.
    flavalle i have the paid version. Do you mean the AVG PC tuneup?
     
  5. Phantom010

    Phantom010 Trusted Advisor

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    I would get rid of AVG. There are much better alternatives out there, even free ones.
     
  6. flavallee

    flavallee Trusted Advisor

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    Yes, I was referring to the PC tuneup feature. It contains a file and registry cleaner which is dangerous to use, so don't use it.

    I concur with Phantom010. Get rid of AVG 2012 and replace it with Microsoft Security Essentials 2.1.1116.0 - which is more user-friendly and lighter and well recommended here.

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  7. logoff

    logoff

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    Hello Flavalee, you have helped me before. I'm trying to help a friend remove AVG 11 but he gets the BSOD when trying to remove it. Then he has to restore to a previous restore point. I suggested MSE version as you stated, which I use on Vista with no problems. There is an AVG removal tool. Before I download it, is it any good?
    Hope you can help. LogOff
     
  8. flavallee

    flavallee Trusted Advisor

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    logoff:

    You need to start your own thread. It's too confusing to work with 2 different people and 2 different computers in the SAME thread.

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  9. mwambo

    mwambo Thread Starter

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    Thanks for the suggestion. I will try it out.
     
  10. Frank-over-here

    Frank-over-here

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    Hello,
    I have AVG 2011 and I just loaded Superantispyware PRO , and I have a copy of Malwarebytes that I use.

    Is it advisable to REMOVE AVG2011 so I do not stack all these programs up ? I would then KEEP running superantispyware PRO ( as it would do the work of AVG)...
    Is this the proper way to get the best protection or is there another way? OPene to insights and suggestions.

    Thanks!

    ps - I have been an AVG user and could not load 2012 AVG ( new version) - Even had their tech support on-line and they too could not get it done . I am a Windows 7 user , A dell Inspiron box.
    I found tons of maleware that AVG did not catch ( yikes) with Malewarebytes.
     
  11. Phantom010

    Phantom010 Trusted Advisor

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    SUPERAntiSpyware is not an antivirus. Therefore, you cannot use it alone without proper protection from an antivirus.

    To remove AVG, you'll need the AVG Remover.

    As good free alternatives, I'd recommend Microsoft Security Essentials or Avira Antivir.

    Like SUPERAntiSpyware, Malwarebytes' Anti-Malware is highly recommended on this forum.
     
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